The quality of our bus service and facilities are paramount to the success of our system. We have several infrastructure and fleet projects underway to improve bus speed and reliability, and our customers’ experience on our bus network.
|Recently completed||Under construction||Design phase|
Bus Exchange Projects
Lonsdale Quay Exchange
The Lonsdale Quay Exchange Upgrade is now substantially complete! As home of the second busiest bus exchange on the North Shore and the north SeaBus terminal, this exchange serves an integral role in connecting the North Shore to the rest of the region. In addition to these infrastructure upgrades, the exchange is now home to the R2 RapidBus.
The upgrades have improved the comfort and safety of our transit passengers, better integrated the exchange with the neighbourhood, and have allowed for service expansion by accommodating the addition of the R2 RapidBus.
Funding for the project is through the Public Transit Infrastructure Fund (PTIF).
An updated design to accommodate a new RapidBus, improve bus operation, and create a pedestrian-focussed exchange with customer needs at the forefront.
A raised ceiling throughout the exchange and a new ceiling above the passenger hub near the SeaBus fare gates that incorporates the existing skylights to brighten the area below.
New, brighter concrete pavers throughout the hub and exchange as well as new lighting to brighten up the entire area.
New tactile walking surface indicators at each bus bay.
Bus bay indicators on LED-lit column panels.
A public art piece to be completed in early 2021.
Thank you to local residents and members of the community who joined us during public information sessions in February and March 2019.
For more information, please email email@example.com.
As part of the TransLink Maintenance and Repair Program, we’ve completed upgrades to the Nanaimo Bus Exchange to improve safety and comfort for our customers, and to prepare for future service expansion.
The Nanaimo Bus Exchange serves the #25, the fifth busiest bus route on the system and prior to the upgrade, approximately 5,000 customers each weekday. These improvements will help to support the needs of our growing region and transit ridership.
New bus shelters, benches, and landscaping to make the environment more inviting;
A new plaza to reduce crowding and make it easier to transfer between bus and SkyTrain;
Enhanced lighting and sightlines to improve safety;
A new layout to improve pedestrian, cyclist, and motorist flow;
A public art piece illustrating historical locations along bus routes served by Nanaimo Exchange.
Construction began early 2019 and completed in July 2020. We appreciate the patience of customers and neighbours while we worked to improve Nanaimo Exchange.
Phibbs Exchange is one of the most important bus exchanges in the region, serving 16 bus routes and almost 16,000 passengers daily. Because of its position in the regional roadway network, the exchange is where many routes in the North Shore meet in a carefully managed pulse, allowing efficient transfers in all directions.
The upgrades will improve comfort and safety for transit passengers, better integrate the exchange with the neighbourhood, and provide more service for growing customer demand and future service expansion.
Improved comfort and safety for transit passengers through better lighting, more weather protection, and enhanced accessibility with better connections for pedestrians and cyclists.
The Exchange will feature a boomerang-shaped passenger platform along the perimeter to serve major bus routes, a necessary upgrade to support future bus service improvements, including the new RapidBus route introduced in 2020.
With new and vibrant landscaping, and improved passenger amenities, the upgraded exchange will be a welcoming environment for the growing Lower Lynn community to connect to transit services in the north shore and throughout the region.
Expected Timeline: To be confirmed
All buses serving Phibbs Exchange will continue to operate and the exchange will remain accessible, however some bus stops will be temporarily relocated.
Additional information to come ahead of construction.
As part of the TransLink Maintenance and Repair Program, we’ve completed upgrades to Richmond–Brighouse Exchange by adding a new bus loop to improve safety and comfort for our customers, and improve the convenience of transferring between bus and rail. Thank you for your patience throughout construction.
The Richmond–Brighouse Exchange was previously an on-street exchange only, located along No. 3 Road adjacent to the Richmond–Brighouse Canada Line station. The exchange serves 13 regular bus routes and the N10 NightBus and nearly 12,000 customers per average weekday in 2019. The exchange provides access to local and long-haul bus routes as well as connections to Canada Line.
To better serve our customers and create a smoother transition from bus to rail, we’ve added a new bus loop to the exchange off No. 3 Road near Buswell Street. This will reduce the impact of the transit vehicles road users in the area and provide an improved transit experience for our customers.
The new, ten-bay loop is designed with four bays dedicated to loading and unloading, five reserved for layovers, and one reserved for HandyDART pick-up and drop-off.
Bus loop highlights:
Large shelters for customer safety and comfort
Comfortable and spacious waiting areas
Enhanced lighting for increased safety
New crosswalks for ease of access between the new exchange and Richmond Centre
A sheltered HandyDART pick-up location
New landscaping with trees and shrubs
New bike lockers
An acoustic wall to mitigate bus-related noise and light impacts for adjacent residences
This project is funded by the Public Transit Infrastructure Fund (PTIF) and the City of Richmond.
Construction began in November 2019 and substantially completed in spring 2020. Due to construction work required by neighbouring developments, the loop will be fully open in November 2020.
Thank you to the community and customers for providing your feedback in our spring 2019 engagement and outreach. For any questions about the project, contact firstname.lastname@example.org.
As of Jan. 1, 2021, TransLink’s service provider will no longer support its 2G network, which has enabled internet connectivity to LED real-time information displays at some bus stops across the region. That is why 27 LED information displays at bus stops along Main Street will be retired and removed starting Dec. 31, 2020.
These displays were installed in 2009 as part of a pilot project with Transport Canada and the City of Vancouver. This pilot project has provided valuable insight that has helped inform planning work for real-time bus information technology across the region.
Displays at Main Street–Science World Station, and additional displays at Carvolth Exchange and South Surrey Park and Ride will be replaced with newer models to continue serving these transit hubs.
For real-time transit information, we encourage customers to: