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TransLink is investigating an issue affecting some of our information technology systems. Customers may notice some online services will be unavailable while our teams work to isolate the problem.

Alerts and Advisories

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In Effect 15-Apr-2020 02:15 PM — Until further notice

Effective Wednesday, April 15, Access Transit Customer Care's Hours of Operation will be adjusted as follows, until further notice:

  • Monday to Friday - 8:00 am to 4:00 pm

Updated 15-Apr-2020 02:15 PM

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In the meantime you can visit the old TransLink website, use Live Chat or call Customer Information at 604.953.3333.