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About Us

TransLink is Metro Vancouver's regional transportation authority. We are responsible for regional transit, cycling and commuting options as well as Intelligent Transportation System programs. Our services are delivered through our operating companies

We also share responsibility for the Major Road Network (MRN) and regional cycling with municipalities in Metro Vancouver. We are the first North American transportation authority to be responsible for the planning, financing and managing of all public transit in addition to major regional roads and bridges.

Under legislation introduced by the provincial government in 2007, TransLink’s governance structure was changed. We now have the ability to provide services under agreements with municipalities from Pemberton to Hope.

TransLink is committed to creating a transportation system for a sustainable region. Each aspect of our organization is committed to environmentally responsible solutions by helping people make smarter transportation choices. Our environmental and emissions policies were developed to address the influence we have on the region-wide transportation system.

We work hard to deliver a world-class customer experience throughout our entire system, and our Customer Service Charter is our promise of quality service. We're committed to giving you a service that's efficient, safe, reliable and comfortable. Your opinions are important to us, so please contact us and let us know what you think.

Customer Service


Find contact information, send us feedback or read our customer service charter.