Contact Information
General contact information for TransLink and its operating companies.
Customer Service
TransLink works hard to deliver a world-class customer experience throughout our entire system. We're committed to giving you a service that's efficient, safe, reliable and comfortable. Our Customer Experience Action Plan is our promise of quality service.
No matter where you are in our service network, we're committed to ensuring your satisfaction. Contact us anytime about anything related to our system or the services we provide.
Feedback
Your comments help us improve and meet our goal of safe, reliable service. Big or small, if it's on your mind, we want to hear about it.
Lost and Found
Lost something on transit? Fill out our lost property form or visit the Lost Property Office at Stadium–Chinatown Station.
Customer Experience
Our customers are at the heart of everything we do at TransLink. We’re committed to understanding our customers’ needs, improving every step of the transit journey, and delivering on our Customer Promise.
File a Claim
From time to time, incidents occur in or around our system.
Principles for Public Consultation
TransLink has worked to develop a public consultation approach to its plans and projects.
