Lost and Found

To support physical distancing, Lost Property staff can only assist one customer in person at a time. To avoid unnecessary line ups or overcrowding, it is recommended to call prior to visiting to ensure your item is available to be picked up. For the safety of everyone, please observe the distancing measures in place when visiting the office.

Holiday Hours

The Lost Property office will be closed on the following days for the Holiday Season:

Saturday, Dec. 25, 2021
Monday, Dec. 27, 2021
Tuesday, Dec. 28, 2021
Saturday, Jan. 1, 2022
Monday, Jan. 3, 2022

Leave something behind on a recent trip? Fill out the lost property form to report what was lost and we'll see if someone has turned it in.

Found Items

If you find a lost item on transit, such as a Compass card, wallet, backpack, etc., please submit the item through one of the options below. Note that transit employees will not accept items that were not found on transit.

Donation Kiosk

If you find a Compass card, you can deposit the card into your nearest Compass Card Donation Kiosk location:

Waterfront Station
Vancouver City Centre Station
Broadway–City Hall Station
YVR–Airport Station
Burrard Station
Stadium–Chinatown Station (Compass Customer Service Centre)

Mail

Mail the found item to the following address:

Compass Customer Service
PO Box 2212 STN Terminal
Vancouver, BC
V6B 3W2

Lost Property Office

Stadium–Chinatown SkyTrain Station
590 Beatty St., Vancouver, V6B 2L3 T: 604.953.3334
Monday to Friday, 8:30 a.m. to 5:00 p.m.
Saturday, 12:00 p.m. to 4:00 p.m.*

*Saturday hours are for walk-in customers only. Phone lines will not be active.
*Bike pick-up will not be permitted unless previously arranged.

West Vancouver Blue Bus
T: 604.985.7777

Langley Community Shuttles
T: 604.574.9396