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Customer Service

TransLink works hard to deliver a world-class customer experience throughout our entire system. We're committed to giving you a service that's efficient, safe, reliable and comfortable. Our Customer Experience Action Plan is our promise of quality service.

No matter where you are in our service network, we're committed to ensuring your satisfaction. Contact us anytime about anything related to our system or the services we provide.

Contact Information

General contact information for TransLink and its operating companies.


Your comments help us improve and meet our goal of safe, reliable service. Big or small, if it's on your mind, we want to hear about it.

Lost and Found

If you left something behind, check our Lost and Found first.

Customer Experience Action Plan

Providing a high-quality customer service experience is at the heart of everything we do.

File a Claim

From time to time, incidents occur in or around our system.