Freedom of Information Requests

TransLink's Information Access (FOI) office is committed to assisting applicants openly, accurately, completely, and without delay, pursuant to s. 6 of BC's Freedom of Information & Protection of Privacy Act ("Act").

This page is only for submitting FOI requests, under the Act, for records in the custody, or under the control, of TransLink and/or its operating companies.

Requests for records held by Transit Police should be submitted through Transit Police Information Management.
To access general (non-personal) records, we encourage applicants to use the search feature with relevant keywords.
Looking for ridership and performance information? Visit the Accountability Centre or Transit Service Performance Review page.
For additional information, contact Customer Service.

Request for Access to Records

You can request access to records by submitting your request to:

Email: foi@translink.ca
Mail: Information Access Department, TransLink, Suite 400-287 Nelson's Court, New Westminster, BC V3L 0E7

Please note that as a result of the ransomware attack, TransLink's Information Access Department is handling requests manually while computing systems remain disabled. This may result in delays.