Freedom of Information
TransLink's Information Access (FOI) office is committed to assisting applicants openly, accurately, completely, and without delay, pursuant to s. 6 of BC's Freedom of Information & Protection of Privacy Act ("Act").
This page is only for submitting FOI requests, under the Act, for records in the custody, or under the control, of TransLink and/or its operating companies.
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Requests for records held by Transit Police should be submitted through Transit Police Information Management.
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To access general (non-personal) records, we encourage applicants to use the search feature with relevant keywords.
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Looking for ridership and performance information? Visit the Accountability Centre or Transit Service Performance Review page.
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For additional information, contact Customer Service.
Request for Access to Records
You can request access to records by submitting your request to:
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Email: foi@translink.ca
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Mail: Information Access Department, TransLink, Suite 400-287 Nelson's Court, New Westminster, BC V3L 0E7
Please note that as a result of the ransomware attack, TransLink's Information Access Department is handling requests manually while computing systems remain disabled. This may result in delays.