Freedom of Information

TransLink's Information Access (FOI) office is committed to assisting applicants openly, accurately, completely, and without delay, pursuant to s. 6 of BC's Freedom of Information & Protection of Privacy Act ("Act").

This page is only for submitting FOI requests, under the Act, for records in the custody, or under the control, of TransLink and/or its operating companies.

• Requests for records held by Transit Police should be submitted through Transit Police Information Management.

• To access general (non-personal) records, we encourage applicants to use the search feature with relevant keywords.

• Looking for ridership and performance information? Visit the Accountability Centre or Transit Service Performance Review page.

• Find Freedom of Information request we have previously received. Requests for personal information are not posted for privacy reasons.

• For additional information, contact Customer Service.

Request for Access to Records

You can request access to records by completing the web form below, or by submitting your completed FOI Request Form to:

• Email: foi@translink.ca (preferred method)

• Mail: Information Access Department, TransLink, Suite 400-287 Nelson's Court, New Westminster, BC V3L 0E7

Describe the records you are requesting as accurately as possible and limit your request to only the records you need. Requesting for “any and all” records can result in a high volume of unnecessary records and may result in processing fees.

Responses to requests will be supplied within 30 working days after the request is received, subject to any extensions permitted under the Act.

Request for Access to Records Form

First name Required

Last name Required

Address Required

City Required

Province/State Required

Postal/Zip Code Required

Phone Required

Email Required

Details of requested information

• Required
• Max. 999 characters

Are you requesting access to another person’s personal information? Yes No Required

To collect someone's personal information you must provide the individual's signed consent for disclosure, or proof of authority to act on that person's behalf. Please email to foi@translink.ca

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