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Bus Stop Balancing

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    We Value Your Feedback

    Until Monday, Jan. 17, 2022, complete our survey to let us know what you think about the changes to Route 4 and 7.


    About the Project

    We’re consolidating and removing bus stops that are too close together to improve travel times and reliability for customers across the region.

    Fewer bus stops along a route means:

    Faster and More Reliable Commutes

    • Improved overall trip times with more reliable buses and fewer delays

    • Maintain convenient access with five minutes or less of walking or rolling between most bus stops

    Safer and Smoother Rides

    • More space on buses for physical distancing due to evenly distributed passenger loads

    • More comfortable rides with less stopping, starting, and lane changing

    Benefits to Non-Riders

    • More curb space for parking, patios, or other uses

    • More sidewalk space to enhance physical distancing and accessibility

    • Improved traffic flow

    In addition to bus stop balancing, there are other bus-priority measures that TransLink and the City of Vancouver are considering, to improve the speed and reliability of your journey on Routes 4 and 7 in the future. Your feedback will help determine those locations.


    Active Routes

    We’re balancing the bus stop spacing and constructing bus bulbs at select stops on Route 4 to improve travel times and reliability beginning on Monday, Jan. 17.

    Route 4 has some of the closest stops in the region. Two out of three stops (65%) are less than 300 metres apart (less than 2 blocks)

    To minimize impacts on customers, we’re proposing changes to approximately one in six bus stops along Route 4. By removing some bus stops and installing bus bulbs in the busiest areas, this means:

    • 92% of customers will not need to adjust their journey,

    • savings of over 4 minutes per round trip and,

    • bus stop balancing on Route 4 and 7 combined is expected to save $215,000 or 1,700 weekday service hours annually, which could be reinvested and reallocated to the routes that need it most.

    We Value Your Feedback

    Complete our survey to let us know what you think about the changes to the 4. A final decision about which bus stops to permanently remove will be made after the close of the public feedback period in early spring.

    Some other routes may be affected by changes to Route 4. Please check the list of stop changes below.

    Stop Name Stop Action Other routes using stop
    NB Blanca St at W 8 Ave 50344 Remove
    EB W 4 Ave at Dieppe Lane 59298 Remove 42
    EB W 4 Ave at Highbury St 50353 Remove
    EB W 4 Ave at Waterloo St 50390 Remove
    EB W 4 Ave at Blenheim St Add
    EB W 4 Ave at Trutch St 50391 Remove
    EB W 4 Ave at Balaclava St Add
    EB W 4 Ave at Bayswater St 50392 Remove
    EB W 4 Ave at Larch St 50395 Remove 14
    EB W 4 Ave at Vine St 50397 Remove 14, 44, 84
    EB W 4 Ave at Yew St Add 14, 44, 84
    EB W 4 Ave at Arbutus St 50398 Remove 14
    EB W 4 Ave at Maple St Add 14
    EB W 4 Ave at Cypress St 50399 Remove 14
    EB Powell St at Mclean Dr 50432 Remove 209
    EB Dundas St at Templeton Dr 50437 Remove 209
    NB N Nanaimo St at Cambridge St 50439 Remove 209
    EB McGill St at N Kamloops St 50441 Remove 209
    EB McGill St at N Renfrew St 50444 Remove
    Stop Name Stop Action Other routes using stop
    WB Dundas St at N Templeton Dr 50494 Remove 209
    WB Dundas St at N Lakewood Dr Add 209
    WB Dundas St at Wall St 50495 Remove 209
    WB Powell St at Woodland Dr 50509 Remove 209
    WB W 4 Ave at Arbutus St 50581 Remove 14
    WB W 4 Ave at Yew St Add 14, 44, 84
    WB W 4 Ave at Vine St 58299 Remove 14, 44, 84
    WB W 4 Ave at Bayswater St 50586 Remove
    WB W 4 Ave at 4000 Block 50592 Remove 42
    WB W 4 Ave at Tolmie St 50597 Remove
    SB Blanca St at W 6 Ave 50599 Remove

    Click on the stop to see more details about why we are recommending keeping or temporarily removing the bus stops.


    Route map of the #4 showing consolidated and removed stops

    Blue checkmark Keeping Bus Stop Green checkmark New Bus Stop Remove Removing Bus Stop

    Interactive Map Key

    • Meets/Below spacing guidelines: TransLink’s Transit Service Guidelines, based on international best practises recommends an average spacing of 300 to 800 metres for all-day frequent routes.

    • Low ridership: Stop is used by less than 0.5% of the route’s riders.

    • No twin stop: There is not a bus stop across the road, which is used by that same bus in the opposite direction. This means customers alighting at a destination, may not be able to board the same bus to go back the way they came.

    • No crosswalk: A crosswalk ensures the safety of pedestrians and customers. It is especially important to have crosswalks close to bus stops.

    • Transfer point: This is a bus stop that attends to multiple different routes, or modes, allowing customers to transfer between them.

    • Terminus: This is the last stop on a bus route.

    • Serves a major destination: We have taken care to avoid removing bus stops near major destinations such as schools, hospitals, places of worship, seniors’ facilities, community centres etc.

    • Customer amenities: This could include a bus shelter, benches or lighting. We have avoided removing bus stops with multiple amenities to ensure our customers have a good transit experience.

    We’re balancing the bus stop spacing and constructing bus bulbs at select stops on Route 7 to improve travel times and reliability beginning on Monday, Jan. 17.

    Route 7 has some of the closest stops in the region. Three out of four stops (77%) are less than 300 metres apart (less than 2 blocks).

    To minimize impacts on customers, we’re proposing changes to approximately one in four bus stops along Route 7. By removing some bus stops and installing bus bulbs in the busiest areas, this means:

    • 87% of customers will not need to adjust their journey,

    • savings of over 6 minutes per round trip and,

    • bus stop balancing on Route 4 and 7 combined is expected to save $215,000 or 1,700 weekday service hours annually, which could be reinvested and reallocated to the routes that need it most.

    We Value Your Feedback

    Complete our survey to let us know what you think about the changes to the 7. A final decision about which bus stops to permanently remove will be made after the close of the public feedback period in early spring.

    Some other routes may be affected by changes to Route 4. Please check the list of stop changes below.

    Stop Name Stop Action Other routes using stop
    NB Dunbar St at W 39 Ave 50299 Remove
    NB Dunbar St at W 39 Ave 50301 Remove
    NB Dunbar St at W 30 Ave 50304 Remove
    NB Dunbar St at W 26 Ave 50306 Remove
    NB Dunbar St at W 16 Ave 50311 Remove
    EB W 4 Ave at Waterloo St 50390 Remove
    EB W 4 Ave at Blenheim St Add
    EB W 4 Ave at Trutch St 50391 Remove
    EB W 4 Ave at Larch St 50395 Remove 14
    EB W 4 Ave at Vine St 50397 Remove 14, 44, 84
    EB W 4 Ave at Yew St Add 14, 44, 84
    EB W 4 Ave at Arbutus St 50398 Remove 14
    EB W 4 Ave at Maple St Add 14
    EB W 4 Ave at Cypress St 50399 Remove 14
    EB Powell St at Mclean Dr 50432 Remove 209
    EB Dundas St at Templeton Dr 50437 Remove 209
    SB Nanaimo St at Franklin St 50670 Remove
    SB Nanaimo St at Turner St 50672 Remove
    SB Nanaimo St at Parker St 50674 Remove
    SB Nanaimo St at Grant St 60439 Remove
    SB Nanaimo St at E 7 Ave 50681 Remove
    SB Nanaimo St at E 12 Ave 50684 Remove
    Stop Name Stop Action Other routes using stop
    NB Nanaimo St at N Grandview Hwy 50719 Remove
    NB Nanaimo St at Grant St 50725 Remove
    NB Nanaimo St at Napier St 50727 Remove
    NB Nanaimo St at E Pender St 50729 Remove
    NB Nanaimo St at Pandora St 50736 Remove
    WB Dundas St at N Templeton Dr 50494 Remove 209
    WB Dundas St at N Lakewood Dr Add 209
    WB Dundas St at Wall St 50495 Remove 209
    WB Powell St at Woodland Dr 50509 Remove 209
    WB W 4 Ave at Arbutus St 50581 Remove 14
    WB W 4 Ave at Yew St Add 14, 44, 84
    WB W 4 Ave at Vine St 58299 Remove 14, 44, 84
    WB W 4 Ave at Bayswater St 50586 Remove
    SB Alma St at W 10 Ave (Nearside)
    Note: Only Route 7 will be moved from this stop to the farside location
    50599 Remove 9, 14, 42, 99, N17
    SB Alma St at W 10 Ave (Farside) Add
    SB Dunbar St at W 27 Ave 50367 Add
    SB Dunbar St at W 28 Ave Add
    SB Dunbar St at W 29 Ave 50368 Remove
    SB Dunbar St at W 35 Ave 50371 Remove
    SB Dunbar St at W 39 Ave 50373 Remove

    Click on the stop to see more details about why we are recommending keeping or temporarily removing the bus stops.


    Route map of the #7 showing consolidated and removed stops

    Blue checkmark Keeping Bus Stop Green checkmark New Bus Stop Remove Removing Bus Stop

    Interactive Map Key

    • Meets/Below spacing guidelines: TransLink’s Transit Service Guidelines, based on international best practises recommends an average spacing of 300 to 800 metres for all-day frequent routes.

    • Low ridership: Stop is used by less than 0.5% of the route’s riders.

    • No twin stop: There is not a bus stop across the road, which is used by that same bus in the opposite direction. This means customers alighting at a destination, may not be able to board the same bus to go back the way they came.

    • No crosswalk: A crosswalk ensures the safety of pedestrians and customers. It is especially important to have crosswalks close to bus stops.

    • Transfer point: This is a bus stop that attends to multiple different routes, or modes, allowing customers to transfer between them.

    • Terminus: This is the last stop on a bus route.

    • Serves a major destination: We have taken care to avoid removing bus stops near major destinations such as schools, hospitals, places of worship, seniors’ facilities, community centres etc.

    • Customer amenities: This could include a bus shelter, benches or lighting. We have avoided removing bus stops with multiple amenities to ensure our customers have a good transit experience.


    Completed Routes

    Route 2 had some of the closest bus stop spacing in the region. Half of the bus stops were less than 205 metres apart (about two blocks), which is shorter than the distance between the SeaBus and Expo Line platform at Waterfront Station.

    Following a successful bus stop balancing pilot project, we permanently removed some bus stops on Route 2 to improve travel times and reliability, effective November 9, 2020.

    For Route 2 customers, this means:

    • Faster and more reliable commutes

    • Round trip savings of up to 4 minutes

    • Safer and smoother rides, more space for physical distancing, and more sidewalk space

    We thank everyone who provided feedback. As a result, we have not removed two of the bus stops that we had initially proposed to remove.

    The results of this pilot will help inform the roll out of our bus stop balancing program on other corridors across the region. To find out more about the Route 2 pilot project, read the Report on Line 2.

    • SB BURRARD ST AT W GEORGIA ST – Stop # 50044

      • This bus stop will no longer serve Routes 2, 5, 32, and N22. However, it will continue to serve Route 44, which is temporarily suspended due to COVID-19. This means the stop will not be in use until route 44 is re-instated.

    • NB MACKENZIE ST AT W 36 AVE – Stop # 51260

    • NB MACKENZIE ST AT W 32 AVE – Stop # 51262

    • NB MACKENZIE ST AT W 28 AVE – Stop # 51264

    • NB MACDONALD ST AT W 24 AVE – Stop # 51268

    • NB MACDONALD ST AT W 20 AVE – Stop # 51270

    • NB MACDONALD ST AT W 18 AVE – Stop # 51271

    • NB MACDONALD ST AT W 13 AVE – Stop # 60359

    • NB MACDONALD ST AT W 10 AVE – Stop # 50059

    • NB MACDONALD ST AT W 5 AVE – Stop # 50062

    • EB CORNWALL AVE AT LARCH ST – Stop # 50066

    • EB CORNWALL AVE AT VINE ST – Stop # 50068

    • EB CORNWALL AVE AT MAPLE ST – Stop # 50071

    • WB CORNWALL AVE AT MAPLE ST – Stop # 50102

    • SB MACDONALD ST AT W 3 AVE – Stop # 50108

    • SB MACDONALD ST AT W 13 AVE – Stop # 50112

    • SB MACDONALD ST AT W 19 AVE – Stop # 50118

    • SB MACDONALD ST AT W 23 AVE – Stop # 50120

    • SB QUESNEL DR AT W 27 AVE – Stop # 50125

    • SB MACKENZIE ST AT W 31 AVE – Stop # 50127

    • SB MACKENZIE ST AT W 35 AVE – Stop # 50129

    • SB MACKENZIE ST AT W 39 AVE – Stop # 50131

    • WB W 41 AVE AT BALACLAVA ST – Stop # 50295

    Map displaying the consolidated and removed stops on the 2 Macdonald Downtown

    Route map of the #2 showing consolidated and removed stops

    Route 17 had some of the closest stops in the region. 75% of the stops were less than 300 metres apart (about 2 blocks). Some bus stops were directly across the street from one another, less than 75 metres apart!

    To minimize impacts on customers, we proposed changes to approximately one in six bus stops along Route 17. This means:

    • 94 per cent of customers will not need to adjust their journey,

    • savings of over 4 minutes per round trip for each customer and,

    • the region is expected to save $90,000 or 800 weekday service hours annually, which could be reinvested and reallocated to the routes that need it most.

    We thank everyone who provided feedback. As a result we have reinstated six bus stops on Route 17 that we had initially proposed to remove.

    • NB Oak St at W 71 Ave – Stop # 50741

    • NB Oak St at W 64 Ave – Stop # 50744

    • NB Oak St at W 53 Ave – Stop # 50749

    • NB Oak St at W 51 Ave – Stop # 50750

    • NB Oak St at W 43 Ave – Stop # 50753

    • NB Oak St Nearside W 41 Ave – Stop # 50754

    • NB Oak St at  5100 Block – Stop # 50452 

    • NB Oak St at W 14 Ave – Stop # 50460

    • SB Oak St at W 14 Ave – Stop # 50332 

    • SB Oak St at  5600 Block – Stop # 50343

    • SB Oak St at W 43 Ave – Stop # 50806

    • SB Oak St at W 52 Ave – Stop # 50809

    • SB Oak St at W 64 Ave – Stop # 50814 

    Which other Routes will be impacted by Bus stop Balancing on Route 17?

    Route 10 and 100 will all be impacted by bus stop balancing on Route 17. See below for specific stop information.

    • EB SW Marine Dr at Laurel St – Stop # 52125

      • Also affects routes 10 and 100 

    • EB SW Marine Dr at Ash St – Stop # 52128

      • Also affects routes 10 and 100


    Click on the stop to see more details about why we recommend keeping or removing the bus stops.


    Blue checkmark Keeping Bus Stop Orange checkmark Reinstated Bus Stop Remove Removing Bus Stop

    Interactive Map Key

    • Meets/Below spacing guidelines: TransLink’s Transit Service Guidelines, based on international best practises recommends an average spacing of 300 to 800 metres for all-day frequent routes.

    • Low ridership: Stop is used by less than 0.5% of the route’s riders.

    • No twin stop: There is not a bus stop across the road, which is used by that same bus in the opposite direction. This means customers alighting at a destination, may not be able to board the same bus to go back the way they came.

    • No crosswalk: A crosswalk ensures the safety of pedestrians and customers. It is especially important to have crosswalks close to bus stops.

    • Transfer point: This is a bus stop that attends to multiple different routes, or modes, allowing customers to transfer between them.

    • Terminus: This is the last stop on a bus route.

    • Serves a major destination: We have taken care to avoid removing bus stops near major destinations such as schools, hospitals, places of worship, seniors’ facilities, community centres etc.

    • Customer amenities: This could include a bus shelter, benches or lighting. We have avoided removing bus stops with multiple amenities to ensure our customers have a good transit experience.

     
    Route map of the 17 Oak/Downtown showing consolidated and removed stops

    In a single round-trip from UBC to Brentwood Town Centre, Route 25 made 150 stops. For the 8.5 million customers who used this route in 2019, this meant longer travel times.

    To minimize impacts on customers, we proposed changes to approximately one in eight bus stops along Route 25. This means:

    • 98 per cent of customers will not need to adjust their journey,

    • savings of over 4 minutes per round trip for each customer, and

    • the region is expected to save $150,000 or 1,400 weekday service hours annually, which could be reinvested and reallocated to the routes that need it most.

    We thank everyone who provided feedback. As a result we have reinstated two bus stops on Route 25 that we had initially proposed to remove.

    • SB Dunbar St at W 19 Ave – Stop # 50363 

    • EB W King Edward Ave at Collingwood St – Stop # 51494

    • EB W King Edward Ave at Balaclava St – Stop # 51496

    • EB W King Edward Ave at Alexandra St – Stop # 51506

    • EB W King Edward Ave at Osler St – Stop # 51509

    • EB W King Edward Ave at Ash St – Stop # 51512

    • EB E King Edward Ave at Clark Dr – Stop # 51524

    • NB Nanaimo St at E 27 Ave – Stop # 51528

    • EB E 22 Ave at Penticton St – Stop # 50691

    • EB E 22 Ave at Kaslo St – Stop # 51531 

    • WB E 22 Ave at Nootka St – Stop # 51557

    • WB E 22 Ave at Kaslo St – Stop # 51559

    • WB E 22 Ave at Kamloops St – Stop # 50666

    • WB W King Edward Ave at Cartier St – Stop # 51579

    • WB W King Edward Ave at Brakenridge St – Stop # 51587

    • WB W King Edward Ave at Collingwood St – Stop # 50309 

    Which other Routes will be impacted by Bus stop Balancing on Route 25?

    Route 33 and 7 will all be impacted by bus stop balancing on Route 25. See below for specific stop information.

    • EB W 16 Ave at Courtenay St – Stop # 51489

      • Also affects route 33

    • SB Dunbar St at W 19 Ave – Stop # 50363

      • Also affects route 7

    • SB Dunbar St at W 23 Ave – Stop # 50365

      • Also affects route 7

    • NB Dunbar St at W 20 Ave – Stop # 50814

      • Also affects route 7 


    Click on the stop to see more details about why we recommend keeping or removing the bus stops.


    Blue checkmark Keeping Bus Stop Orange checkmark Reinstated Bus Stop Remove Removing Bus Stop

    Interactive Map Key

    • Meets/Below spacing guidelines: TransLink’s Transit Service Guidelines, based on international best practises recommends an average spacing of 300 to 800 metres for all-day frequent routes.

    • Low ridership: Stop is used by less than 0.5% of the route’s riders.

    • No twin stop: There is not a bus stop across the road, which is used by that same bus in the opposite direction. This means customers alighting at a destination, may not be able to board the same bus to go back the way they came.

    • No crosswalk: A crosswalk ensures the safety of pedestrians and customers. It is especially important to have crosswalks close to bus stops.

    • Transfer point: This is a bus stop that attends to multiple different routes, or modes, allowing customers to transfer between them.

    • Terminus: This is the last stop on a bus route.

    • Serves a major destination: We have taken care to avoid removing bus stops near major destinations such as schools, hospitals, places of worship, seniors’ facilities, community centres etc.

    • Customer amenities: This could include a bus shelter, benches or lighting. We have avoided removing bus stops with multiple amenities to ensure our customers have a good transit experience.

     
    Route map of the 25 Brentwood Station/UBC showing consolidated and removed stops

    Bus Bulbs on West 4th Avenue

    As part of the bus stop balancing project on Routes 4 and 7, we are working in partnership with the City of Vancouver to construct bus bulbs along one of the routes’ busiest corridors in Kitsilano.

    Bus bulbs will extend select curbs into the parking lane so that buses can pick up or drop off customers without exiting the travel lane.

    More information on which stops will include new bus bulbs will be available soon.

    Bus bulb construction starts in the spring.


    FAQs

    As part of our bus priority projects program, we are planning for and implementing four measures that will support ridership recovery during and after the pandemic, which in turn will support regional recovery.

    These four priority projects together could save customers time on each round-trip. If all these projects were implemented, they could generate an estimated $1 million to $2 million per year in operating savings for the region.

    These proposed measures include:

    • Bus stop balancing

    • Extending curbs or constructing bus bulbs to reduce the need for buses to enter and exit traffic and increase sidewalk space

    • Bus priority lanes focused on locations outside of retail precincts

    Approximately two-thirds of TransLink bus stops are too close together, based on the Transit Service Guidelines, which recommends average spacing of 300 to 800 metres for all-day frequent routes.

    On Route 17, 77 % of bus stops are below the range of TransLink’s recommended guidelines and are less than 300m apart and on Route 25, 50% of the bus stops are below the range.

    TransLink buses spend one-sixth of their time waiting at bus stops. Each year, that adds up to over 700,000 hours, or approximately $73 million in operating costs. Making even small changes to this number can save customers time and improve regional transit.

    Our region has a unique opportunity to rethink how our roadways and cities can work better for everyone. Changing the region’s roads to improve the reliability of buses makes transit a more attractive transportation option, both during and after the pandemic.

    To minimize impacts on customers, we carefully considered many factors when evaluating each bus stop. This included accessibility, ridership, transfer points, nearby destinations, physical constraints (e.g., hills), spacing between stops on the route, and impacts on other routes.

    We also looked at whether it had a twin stop in the opposite direction, nearby crosswalks, or stop amenities (e.g., shelters, benches).

    Finally, we considered locations where customers may benefit from the addition of a new stop, such as areas with higher populations of seniors or people with reduced mobility, as well as areas with larger spacing between current stops.

    In the fall of 2020, we conducted a successful bus stop balancing pilot project on Route 2 and N22 to improve travel times and reliability.

    Route 2 had some of the closest bus stop spacing in the region, with half of the bus stops less than 205 metres apart (about two blocks). The feedback we received from customers has helped inform bus stop balancing initiatives on other corridors across the region.

    Feedback from customers, residents, businesses, and operators will be analyzed to determine which changes will be made permanent. This analysis will help refine how the bus stop balancing program is rolled out on other routes across the region.



    Questions

    For questions related the bus stop balancing program, email busstopbalancing@translink.ca.


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