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TRANSLINK TRANSIT SWEEPSTAKES CONTEST TERMS AND CONDITIONS

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ENTERING THE TRANSLINK TRANSIT SWEEPSTAKES CONTEST (THE “CONTEST”), THE ENTRANT AGREES TO BE BOUND BY ALL THE TERMS AND CONDITIONS CONTAINED IN THESE CONTEST RULES. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS IN THESE CONTEST RULES, DO NOT ENTER THE CONTEST. FAILURE TO COMPLY WITH THESE TERMS AND CONDITIONS MAY RESULT IN DISQUALIFICATION AND/OR NULLIFY THE ENTRANT FROM PARTICIPATING IN THE CONTEST.

ELIGIBILITY AND PARTICIPATION

To be eligible for the Contest, an individual must be (a) a legal resident of the Province of British Columbia, and (b) 19 years of age or older.

Employees of the South Coast British Columbia Transportation Authority (“TransLink”), its subsidiaries, Destination Vancouver, and their respective promotion and advertising agencies, as well as family members of such employees, and household members who reside at the same address as such employees are not eligible for the Contest.

The Contest is void where prohibited by law.

SPONSOR

The Sponsor of the Contest is TransLink, with an address at 400 – 287 Nelson’s Court, New Westminster, BC. V3L 0E7.

HOW TO ENTER AND CONTEST DEADLINES

The Contest will open on November 1, 2021 at 11:00 a.m. Pacific Time (PT) and will close on March 31, 2022 at 11:59 p.m. PT (the “Contest Period”).

Entry with purchase: You must have a valid Compass Card in order to enter with purchase. To participate, entrants may register at translink.ca/tapintowin (the “Contest Site”) by providing the entrant’s name, email address, Compass Card number and the CVN code on the back of the entrant’s Compass Card, together with the other information required to complete the entry form (the “Online Entrants”). You must read and accept these Contest rules and comply with the entry requirements of these Contest rules. Online Entrants will automatically earn one entry upon registration. Once registration has been completed by the Online Entrant and confirmed by TransLink (which requires confirmation and verification of entrant’s email address), Online Entrants will earn an additional entry for each trip taken during the Contest Period using the Compass Card with which they registered for the Contest. For the purposes of these Contest rules, a trip is a complete transit journey using Compass fare media, regardless of the number of transfers.

Entry without purchase: NO PURCHASE NECESSARY. To participate, entrants may download and print an entry form at the Contest Site and mail the completed entry form, including the entrant’s name, address and email address, to: TransLink Head Office, Attention: Marketing, 400 – 287 Nelson’s Court, New Westminster, BC V3L 0E7 (the “Mail-in Entry”). You must read and accept these Contest rules and comply with the entry requirements of these Contest rules. Entrants will earn one Mail-In Entry per entry form submitted by mail. Mail-In Entries must be postmarked during the Contest Period and received by TransLink by the date and time set out below for each Prize draw in order to be included in such Prize draw. Each Mail-In Entry must be mailed in separately.

Entries received by any other method will not be accepted. Entries generated by script, macro, robotic, programming or any other automated means are prohibited and will be disqualified.

Entries must be received by the date and time set out below for each draw to be held.

Mail-In Entries will be deemed to be received on the date actually received by TransLink. All entries received after the cutoff date and time for a particular draw, regardless of method of submission, will be disqualified from such draw.

Limit:

496 entries per person per month, regardless of the method of entry. (496 is the maximum number of trips that could be taken by a Compass card holder in a 31-day month.)

Each submission must be the property of the entrant. The entrant agrees to indemnify TransLink and its subsidiaries from any and all copyright, trademark or other intellectual property infringement claims or liability which may arise with regard to the entrant’s submission. Entries must not include content that is unlawful, harmful, vulgar, obscene, hateful, discriminatory, or otherwise objectionable as determined by TransLink, in its sole discretion.

Entries become the property of TransLink and will not be returned. By submitting an entry for the Contest, the entrant grants TransLink a non-exclusive, worldwide, royalty-free right in perpetuity to use and reproduce the entry in any manner without further permission or remuneration.

TransLink and its subsidiaries are not responsible or liable for any entrant’s or potential entrant’s inability to access the Contest Site or the entry submission process, or use their Compass Card. TransLink and its subsidiaries are not responsible for lost, late, damaged, illegible, garbled, stolen, misdirected, misidentified, delayed, or incomplete entries, for any problems or technical or mechanical malfunction of the computer online systems, servers, access providers, computer equipment, software, failure of any entry to be received by TransLink on account of technical problems or traffic congestion on the internet or at any website, or inaccurate entry information, whether caused by equipment, programming used in this contest, human processing or otherwise, or any combination thereof.

PRIZES

There are a total of twenty-five (25) prizes available to be won by qualified Contest entrants:

  • fifteen (15) Stay + Play prizes,
  • four (4) monthly prizes,
  • five (5) Compass Annual Pass prizes, and
  • one (1) Grand prize

(together, “Prizes”, each a “Prize”) each consisting of the following, choice at the sole discretion of the Sponsors:

  1. Each Stay + Play Prize consists of:
    1. One (1) voucher for two (2) night standard hotel stay (based on double occupancy),
    2. One (1) dining voucher/gift card, and
    3. One (1) attraction voucher/gift card.

    Each Stay + Play prize has an approximate retail value of one thousand Canadian dollars (CDN $1,000.00). The actual value of each Stay + Play prize will vary based on the base value of the hotel room night. All hotels, restaurants and attractions are in the Metro Vancouver Region.

  2. Monthly Prize for November 2021:

    One (1) Electric Bike (eBike) - Rad Power Bikes model: RadRunner 1

    The November monthly prize has an approximate retail value of two thousand five hundred Canadian dollars (CDN $2,500.00).

  3. Monthly Prize for December 2021:

    One (1) gift certificate for a BC Ferries Vacation Package.

    The December monthly prize has an approximate retail value of three thousand Canadian dollars (CDN $3,000.00).

  4. Monthly Prize for January 2022:

    One (1) British Columbia Sports Fan Experience Package. This package includes four (4) pairs of tickets to Canucks home games and meal vouchers. The game dates are scheduled for:

    Montreal Canadiens - Wed Mar 09, 2022 (two tickets)
    Calgary Flames - Sat Mar 19, 2022 (two tickets)
    Golden Knights - Sun Apr 03, 2022 (two tickets)
    Seattle Kraken - Tue Apr 26, 2022 (two tickets)

    The January monthly prize has an approximate retail value of three thousand Canadian dollars (CDN $3,000.00).

  5. Monthly Prize for February 2022:

    One (1) Electric Bike (eBike) - Rad Power Bikes model: RadRunner 1

    The February monthly prize has an approximate retail value of two thousand five hundred Canadian dollars (CDN $2,500.00).

  6. Each Compass Annual Pass Prize consists of:

    One (1) Compass Card Annual Pass

    Each Compass Annual Pass Prize has an approximate retail value of two thousand two hundred Canadian dollars (CDN $2,200.00).

  7. The Grand Prize consists of:

    One (1) Air Canada gift certificate in the amount of ten thousand Canadian dollars (CDN $10,000)

All prizes are non-transferable and non-assignable. Prizes must be accepted as awarded and cannot be substituted or redeemed for cash. Prize winners are not entitled to monetary difference between actual Prize value and stated approximate Prize value, if any.

PRIZE CONDITIONS

  1. All bookings and/or reservations are subject to availability at time of booking. Blackout dates may apply (vary by voucher type).

  2. Prizes must be redeemed by April 1, 2023. Should a Prize winner be unable to participate on the dates and times designated by TransLink, the Prize will be forfeited and awarded to an alternate winner.

  3. Prize winners will be responsible for any other expense not explicitly included in the Prize. For Prizes that include a hotel stay, excluded expenses include but are not limited to transportation to and from residence/hotel, parking, taxes, gratuities, telephone calls, and in-room charges. Winners may be required to present a valid major credit card upon check-in at the hotel to cover any expenses over and above the standard room charge. For Prizes that include travel, excluded expenses include but are not limited to pre- and post-travel arrangements, costs of COVID-19 tests, in-flight or onboard purchases, and any applicable taxes. Winners and travel companions are responsible for all necessary travel documents.

  4. The BC Ferries Vacations Getaway Package is non-transferable and has no cash value. Gratuities are not included. Winner of the BC Ferries Vacations Getaway Package must adhere to all BC Ferries terms and conditions for booking/cancellation and conditions of carriage as outlined here and must be booked through BC Ferries Vacations: https://www.bcferries.com/terms-and-conditions. Prize must be booked by calling BC Ferries Vacations at 1-888-223-3779 Ext. 3.

  5. The UNIGLOBE Travel International Limited Partnership travel voucher is subject to all related travel restrictions and requirements governing air travel (national and/or international) at the time of travel, including vaccination and COVID-19 safety protocols. The Grand Prize winner is responsible for all COVID-19 related testing fees and requirements. The Grand Prize Winner is also subject to all terms and conditions governing UNIGLOBE Travel International Limited Partnership travel vouchers and travel voucher holders.

  6. Winners are solely responsible for the reporting and payment of all taxes, if any, that may result from claiming a prize in this Contest.

  7. Guests of Prize winners of hotel stays may be required to be of the age of majority or older in their province or territory of residence, and comply with these Contest rules and sign and return the Release (described below).

  8. The terms by which the gift cards/vouchers may be redeemed are governed by the individual retailer or service provider. TransLink is not responsible for administering or ensuring compliance with the terms and conditions relating to the gift cards/vouchers.

  9. Winners must abide by all COVID-19 requirements applicable to their Prize, if any, including proof of vaccination or wearing a mask at the times throughout public spaces as may be required.

  10. For Prizes that include restaurant vouchers/gift certificates, winners must make a reservation as required to visit the restaurant in advance to secure a table during their desired date.

  11. In the event that, due to the COVID-19 pandemic, there are government regulations in place at the time of the travel period for any Prize, TransLink will work with the applicable Prize supplier to try to coordinate a rescheduled date for the events with the prize winner. If TransLink is unable to reschedule and provide any portion of the Prize because of such regulations or related circumstances beyond its control, then the Prize shall be deemed fulfilled and will not be substituted, except in the sole discretion of TransLink.

  12. Prizes must be accepted as awarded and cannot be transferred, assigned, substituted or redeemed for cash, except at the sole discretion of TransLink. Any unused, unclaimed or declined portion of any Prize will be forfeited, have no cash value and TransLink shall have no obligation to provide either an alternative or value-in-kind. TransLink reserves the right, in its sole discretion, to substitute a prize of equal or greater value if a Prize (or any portion thereof) cannot be awarded for any reason.

  13. E-bike Prizes will not be shipped to the winner by TransLink. Winners of an e-bike Prize must arrange for pick-up or shipping at their own cost and risk.

  14. Shipped Prizes will not be insured. TransLink and its representatives will not assume any liability for lost, damaged or misdirected Prizes.

SELECTION OF WINNING ENTRIES AND WINNER NOTIFICATION

Twenty Five (25) winners shall be selected as follows:

  1. On or about December 3, 2021 in Burnaby, British Columbia, three (3) entrants will be selected by a random draw from all eligible entries received between the start of the Contest Period and November 30, 2021 at 11:59 p.m. (PT) on November 30, 2021 as the winners of a Stay + Play prize package.

  2. On or about December 3, 2021 in Burnaby, British Columbia, one (1) entrant will be selected by a random draw from all eligible entries received between the start of the Contest Period and November 30, 2021 at 11:59 p.m. (PT) as the winner of the November monthly prize.

  3. On or about January 6, 2022 in Burnaby, British Columbia, three (3) entrants will be selected by a random draw from all eligible entries received between December 1, 2021 at 12:00:01 a.m. (PT) and December 31, 2021 at 11:59 p.m. (PT) as the winners of a Stay + Play prize package.

  4. On or about January 6, 2022 in Burnaby, British Columbia, one (1) entrant will be selected by a random draw from all eligible entries received between December 1, 2021 at 12:00:01 a.m. (PT) and December 31, 2021 at 11:59 p.m. (PT) as the winner of December Monthly prize.

  5. On or about February 3, 2022 in Burnaby, British Columbia, three (3) entrants will be selected by a random draw from all eligible entries received between January 1, 2022 at 12:00:01 a.m. (PT) and January 31, 2022 at 11:59 p.m. (PT) as the winners of a Stay + Play prize package.

  6. On or about February 3, 2022 in Burnaby, British Columbia, one (1) entrant will be selected by a random draw from all eligible entries received between January 1, 2022 at 12:00:01 a.m. (PT) and January 31, 2022 at 11:59 p.m. (PT) as the winner of January Monthly prize.

  7. On or about March 3, 2022 in Burnaby, British Columbia, three (3) entrants will be selected by a random draw from all eligible entries received between February 1, 2022 at 12:00:01 a.m. (PT) and February 28, 2022 at 11:59 p.m. (PT) as the winners of a Stay + Play prize package.

  8. On or about March 3, 2022 in Burnaby, British Columbia, one (1) entrant will be selected by a random draw from all eligible entries received between February 1, 2022 at 12:00:01 a.m. (PT) and February 28, 2022 at 11:59 p.m. (PT) as the winner of February Monthly prize.

  9. On or about April 6, 2022 in Burnaby, British Columbia, three (3) entrants will be selected by a random draw from all eligible entries received between March 1, 2022 at 12:00:01 a.m. (PT) and the end of the Contest Period as the winners of a Stay + Play prize package.

  10. On or about April 6, 2022 in Burnaby, British Columbia, one (1) entrant will be selected by a random draw from all eligible entries received between March 1, 2022 at 12:00:01 a.m. (PT) and the end of the Contest Period as the winner of one (1) Compass Annual Pass Prize.

  11. On or about April 6, 2022 in Burnaby, British Columbia, four (4) entrants will be selected by a random draw from all eligible entries received during the Contest Period as the winner of one (1) Compass Annual Pass.

  12. On or about April 6, 2022 in Burnaby, British Columbia, one (1) entrant will be selected by a random draw from all eligible entries received during the Contest Period as the Grand Prize winner.

Each entrant shall be eligible to win only one (1) Prize in the monthly Prize draws listed in paragraphs (a) to (k) above) (“Monthly Prize Draws”). If an entrant selected in a Monthly Prize Draw is the winner of a Prize in a previous Monthly Prize Draw, such entrant will be disqualified from winning and another entrant will be selected by random draw. All eligible entrants, including winners of a Monthly Prize Draw, shall be eligible to win the Grand Prize. The odds of being selected as a potential winner are dependent upon the number of eligible entries received by TransLink during the applicable time period specified for each draw.

EACH SELECTED ENTRANT WILL BE NOTIFIED BY E-MAIL THE DAY OF THE DRAW AT OR AROUND 5:00 P.M. AND MUST RESPOND WITHIN THREE (3) BUSINESS DAYS OF NOTIFICATION. Upon notification, the selected entrant must respond by telephone or e-mail (as specified in the notification) to the contact number or e-mail address provided within three (3) business days. If the selected entrant does not respond accordingly, they will be disqualified and will not receive a Prize and another entrant may be selected from eligible entries for the applicable Prize draw in TransLink’s sole discretion until such time as an entrant satisfies the terms set out in these Contest rules. TransLink is not responsible for the failure for any reason whatsoever of a selected entrant to receive notification or for TransLink to receive a selected entrant’s response.

If, as a result of an error relating to the entry process, drawing or any other aspect of the Contest, there are more selected entrants than contemplated in these Contest rules, there will be a random draw amongst all eligible Prize claimants after the end of the Contest Period to award the correct number of Prizes.

To be declared a winner, the selected entrant must:

  1. First correctly answer, without assistance of any kind, whether mechanical or otherwise, a time-limited, mathematical skill-testing question;

  2. Sign and return a declaration and release form, in a form acceptable to TransLink in its sole discretion (the “Release”), confirming compliance with these Contest rules and acceptance of the applicable Prize as offered and acknowledging the non-responsibility of TransLink and its employees, directors, officers, representatives and agents with respect to liability, damage, injuries, accident, loss or misfortune relating to (i) participation in the Contest or any related activity, and (ii) acceptance, possession, use or misuse of the applicable Prize or any component thereof, to the extent permitted by law; and

  3. Consent to their name, city and likeness to be used in any promotional materials, advertising, news releases or photography as deemed appropriate by TransLink for promotion.

If the selected winner fails to meet these conditions within 7 days of acknowledging his/her receipt of the notification of eligibility for the prize, the prize will be forfeited and another entrant may be selected from eligible entries for the applicable Prize draw in TransLink’s sole discretion until such time as an entrant satisfies the terms set out in these Contest rules. Failure to comply with any other terms or condition of these Contest rules may, at the sole discretion of TransLink, result in the winner’s disqualification and the forfeiture of their interest in the prize.

TransLink or TransLink’s representative will contact the Prize winners to coordinate the provision of the Prizes within three (3) days once such winners have been successfully contacted and notified of their Prize and fulfilled the requirements set out in these Contest rules. If Prize winners are responsible for picking up their Prize, they must do so by the deadline specified by TransLink or TransLink’s representative. Failure to do so may result in forfeiture of the Prize.

GENERAL TERMS AND CONDITIONS

The Contest will be run in accordance with these Contest rules. Entrants must comply with these Contest rules, and will be deemed to have received and understood these Contest rules by submitting an entry.

The odds of winning a prize draw are dependent upon the number of eligible entries received during the Contest Period prior to the cutoff date and time for the applicable prize draw.

TransLink’s records of trips taken by an entrant using their Compass Card will be final and binding.

TransLink will not, under any circumstances, be responsible for, or liable to any entrant or any other person for:

  • any erroneous lost, damaged, late, incomplete, misdirected, deleted, defective, or altered Contest entries, regardless of the cause, including, but not limited to, failure of the Contest Site;

  • any failure for any reason whatsoever of the selected entrant to receive a prize notification; any changes in email addresses after Contest entries are submitted; and

  • any computer, online, telephone, or technical malfunctions or errors that may occur, regardless of the cause.

The decision of TransLink is final on all matters of fact, interpretation, eligibility, procedure and fulfillment in all matters related to this Contest and without appeal.

TransLink reserves the right to require proof of age, address and jurisdiction of residence prior to awarding any prize.

TransLink may, at its sole discretion, alter, amend, suspend, or cancel this Contest or these Contest rules, or amend the draw procedures at any time, subject to applicable law.

By participating in this Contest, the entrant agrees to release and hold TransLink, its subsidiaries, prize suppliers, and each of their directors, officers, employees, contractors and agents harmless from any and all losses, damages, rights, claims and action of any kind in connection with this Contest or resulting from the entrant’s acceptance, possession, or use of any prize, including without limitation, personal injury, death, or property damage.

These are the official Contest rules. This Contest is subject to the laws of the province of British Columbia and the laws of Canada applicable herein. If any provisions of these Contest rules are held to be invalid or unenforceable by a court of competent jurisdiction, all remaining provisions hereof will remain in full force and effect.

PRIVACY

The personal information collected, used and disclosed (including contact information and Compass Card data, including the number of trips taken) is necessary for the administration of the Contest and is in accordance with the provisions of Part 3 of the Freedom of Information and Protection of Privacy Act (British Columbia). Please refer to https://www.translink.ca/privacy-policy or contact the TransLink Privacy Officer at 400-287 Nelson’s Court, New Westminster, BC, V3L 0E7 (Tel: 778-375-7500) or privacy@translink.ca for further information.