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Access Transit Programs

Image of a visually-impaired man with his guide-dog on a SkyTrain platform

We offer a variety of services to ensure people with disabilities and seniors are comfortable and confident when using public transit. 

Travel Training:

  • In partnership with community groups throughout the region, TransLink provides large group informational workshops for seniors and people with disabilities to assist with independent travel.
  • Train the Trainer workshops are offered for staff and volunteers who support seniors and people with disabilities.
  • For more information or to request a workshop, please contact the Travel Training team at 604.953.3636.

Using the Bus with a Mobility Device: Coast Mountain Bus Company (CMBC) provides practice training sessions at the Vancouver Transit Centre on how to board and exit a bus using a mobility device. To contact an instructor and book a training appointment, call 604.264.5420. For more information on bus travel training, plus information about the accessibility of all our transit services, please visit our Wheelchairs and Mobility Aids page.



  • For more information on door-to-door custom transit services, please visit our HandyDART page.

    Have questions?

    If you have a question or would like more information regarding accessibility, please contact our Access Transit Coordination office:


    Access Transit Planning



    Customer Service


    Find contact information, send us feedback or read our customer service charter.