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Accountability Centre

We track the performance of the regional transportation system and the satisfaction of our customers closely to see how well we're meeting our goals and customer expectations. Through this Accountability Centre, we're sharing information on both the kind of indicators we use to gauge our progress and guide our decisions; as well as our performance in a number of key areas.

In addition to the Performance Dashboard, a Regional Snapshot section provides an overview of our infrastructure, services, and a number of key facts about our system. The section on Transparency links to the various board, financial, and corporate reports that are available to the public.

Customer Feedback

We welcome any feedback related to our Accountability Centre. Please take a moment and fill out our Customer Feedback form. All information you provide is confidential and a customer service representative will be reviewing all submissions.