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Fare Infractions FAQs

 

How do I pay my fare infraction fine?

The easiest way to pay your fare infraction is online. You can also pay in person or by mail.

How much is a fare infraction fine?

If you don't pay your fare, or if you're caught without proof of payment in a Fare Paid Zone, the fine is $173. The fine increases over time if you don't pay.

Can a fare infraction ticket be cancelled?

There's a dispute process if you think you shouldn't have received a fare infraction ticket. You must tell us you want to dispute your ticket within 14 days of receiving it. A Dispute Screening Representative will review your case and make a decision. If your ticket isn't cancelled, there's an appeal process. An independent arbitrator will review your case and make a final decision about whether or not to cancel your fine. Read the Disputing a Fare Infraction page for all the details.

Can the Dispute Screening Representative or arbitrator change the fine amount?

No, the Dispute Screening Representative or arbitrator cannot change the fine amount. They can only cancel, or not cancel, a fare infraction ticket.

What if I don't agree with the final decision of the arbitrator?

You may refer the decision to the Provincial Court for review under section 257 of the South Coast British Columbia Transportation Authority Act.

What happens if I don't pay my fare infraction ticket?

If you don't pay your fare infraction ticket, it may be sent to a collection agency and/or you may not be able to get or renew your driver's licence and/or get or renew your vehicle insurance. 180 days after the fare infraction ticket was issued (except as set out in the fare collection bylaw), the ticketed amount will go up by $40 (to $213). 366 days after the ticket was issued, it will go up by $60 more (to $273).

I was issued a fare infraction ticket before September 4, 2012. What should I do?

Fare infraction tickets issued before September 4, 2012 are provincial offences. The Province of British Columbia will pursue payment with you. Paying or disputing tickets takes place through ICBC.

How are you getting people to pay their tickets?

There are several measures that encourage people to pay their tickets:

  • Ticketed amounts increase over time – the longer someone waits to pay, the more the ticket costs.
  • The ticket may be sent to a collection agency.
  • Drivers who haven't paid their fare infraction ticket may not be able to get or renew their driver's licence and/or get or renew their vehicle insurance.

What are you doing with the money you're collecting from fare infraction tickets?

Our goal is to encourage people to pay their fares, not collect fines! This process helps ensure that people who don't pay their fares face consequences if caught. TransLink just started fine collection in September 2012, so it's a new process for us. We don't expect fines to be a source of revenue to fund operations. However, revenue from fines is expected to help pay for running the program. This includes fine administration, dispute resolution and collection costs.

Who can issue TransLink fare infraction tickets?

Transit Police and designated Transit Security personnel are able to issue TransLink fare infraction tickets.

Where can I find out more about TransLink's fare collection bylaw and enabling legislation?

The fare collection bylaw can be accessed online, as can the South Coast British Columbia Transportation Authority Act (see Part 12 - Fare Recovery).

Why was my personal information collected on the fare infraction ticket?

Your personal information was collected on the fare infraction ticket for the purpose of enforcement of the South Coast British Columbia Transportation Authority Act and the related fare collection bylaw, including issuing fare infraction tickets and collecting ticketed amounts. The authority for collecting this information is Part 12 of the SCBCTA Act and section 26 of the Freedom of Information and Protection of Privacy Act. If you have questions about the collection of your personal information, you can contact the TransLink – Dispute Screening Representative in writing at Suite 400 - 287 Nelson's Court, New Westminster, BC V3L 0E7 or by phone at 778.375.6951.

System Maintenance: The Fare Infraction Ticket Payment System will be unavailable due to system maintenance on the 4th Monday of every month from 3 a.m. - 5 a.m. We thank customers for their patience.

Fare Infraction Admin

 

TransLink
Fare Infraction Admin
400 - 287 Nelson's Court
New Westminster, BC
V3L 0E7

 

778.375.6951

 

fareinfraction@translink.ca