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Temporarily closed due to COVID-19

To support physical distancing, the Lost Property office is closed to the public until further notice. In the meantime, customers can still report lost items via the form or phone number below.

Lost property will still be receiving and processing lost items for customers. Lost Property will be prioritizing the return of items based on importance, e.g. items deemed critical such as medication, passports, keys, wallets and items with high monetary value will take priority.

Lost & Found


Leave something behind on a recent trip? Fill out the lost and found form to report what was lost, and we'll see if someone has turned it in.

If you find a lost item on transit, such as a Compass card, wallet, backpack etc. Please submit the item through one of the options below. Please note that transit employees will not accept items that were not found on transit.

Donation Kiosk

if you find a Compass card, you may deposit the card into your nearest Compass Card Donation Kiosk location:

  • Waterfront Station
  • Vancouver City Centre Station
  • Broadway–City Hall Station
  • YVR–Airport Station
  • Burrard Station
  • Stadium–Chinatown Station (Compass Customer Service Centre)

By Mail

Mail the item to the following address:

Compass Customer Service

PO Box 2212 STN Terminal

Vancouver, BC

V6B 3W2

Lost Property Office

Stadium–Chinatown SkyTrain Station
590 Beatty St., Vancouver, V6B 2L3 T: 604.953.3334
Monday to Friday, 8:30 a.m. to 5:00 p.m.

West Vancouver Blue Bus
T: 604.985.7777

West Coast Express
T: 604.488.8906

Langley Community Shuttles
T: 604.574.9396