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General Contact Information

 

Customer Information

Transit Information & Customer Feedback

Online Feedback Form

T: 604.953.3333

5:30 a.m. to 12:30 a.m. Monday to Friday
6:30 a.m. to 11:30 p.m. Saturday/Sunday

Transit Police

Transit Police Non-Emergency
T: 604.515.8300
SMS: 87.77.77

Emergency
Call 911

Visit the Transit Police Contact Us page to provide feedback or file a complaint.

HandyDART/HandyCard Registration & General Inquiries

Sign-up for HandyDART
T: 604.953.3680

Book or cancel a trip
T: 604.575.6600

Note: The HandyDART contractor, MVT Canadian Bus Inc., provides customized transportation to customers with disabilities.

Quickpass Customer Service

T: 604.460.5050 or 1.877.299.0599

Monday to Friday 8 a.m. to 6 p.m.

12167 Harris Road
Pitt Meadows, BC V3Y 2E9

customercare@quickpasstolling.ca

Compass Customer Service

T: 604.398.2042
Toll Free: 1.888.207.4055

Compass Customer Service Centre & FareDealer Administration
Stadium–Chinatown Station
Unit 1 - 590 Beatty Street 
Vancouver BC, V6B 2L3

Monday to Friday 7:30 a.m. to 5 p.m., excluding holidays 

 

Corporate Information

TransLink Head Office

Map to the TransLink office from Sapperton SkyTrain Station

T: 778.375.7500
F: 604.636.4809

Monday to Friday 8 a.m. to 4 p.m.
400 - 287 Nelson's Court
New Westminster, BC V3L 0E7

Media Inquiries

For media inquiries and other press-related matters, please visit our Media section.

Parking Tax

T: 778.375.7829
F: 778.375.7828

400 - 287 Nelson's Court
New Westminster, BC V3L 0E7

Monday to Friday 8 a.m. to 4:30 p.m.
parkingtax@translink.ca

Procurement Department

T: 778.375.6835

TransLink Board of Directors

board@translink.ca

The email above is for Board inquires or questions only.
Please submit any feedback, commendations or complaints
via our Online Form.

Careers Information

If you're experiencing difficulties with our online job application system, please visit our Careers System Requirements and FAQ page for troubleshooting tips and appropriate contact information.

 

Operating Companies

BC Rapid Transit Company (BCRTC) Head Office

T: 604.520.3641
F: 604.521.2818

6800 14th Avenue
Burnaby, BC V3N 4S7

Coast Mountain Bus Company Head Office

T: 778.375.6400

400 – 287 Nelson’s Court
New Westminster, BC V3L 0E7

West Coast Express Customer Service

T: 604.488.8906 or 1.800.570.7245
F: 604.689.3896

Suite 295 - 601 West Cordova
Vancouver, BC V6B 1G1

Monday to Friday 6:45 a.m. to 6 p.m.
wcecustomerservice@translink.ca

WCE Customer Feedback Form

West Vancouver Blue Bus

T: 604.985.7777

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