Universal Fare Gate Access Program

The Universal Fare Gate Access Program provides fare gate access for customers with a disability who are physically not able to tap fare media at SkyTrain stations and SeaBus terminals.

Eligible customers will receive a radio-frequency identification (RFID) enabled card to automatically open accessible fare gates when they move within close range.

This program is intended for customers who are:

  • physically not able to tap at Compass fare gates without assistance,
  • unable to tap a Compass Card using available assistive devices, and
  • travelling independently.

How does the RFID card work?

Image of the RFID decal on gates with universal access

The card is read by an antenna above the accessible fare gate as the RFID card comes within range. The gate then automatically opens without the need to tap.

Which accessible gates will have RFID readers?

Accessible entrances will have fare gates with the RFID decal and readers for tapless gate operation. These entrances allow access to platforms in either direction of travel through an elevator.

 

For information on the program and how it can best benefit you, please call 604.953.3698 or email opengates@translink.ca. Hours of operation are Monday to Friday 8 a.m. to 6 p.m. and Saturday from 8 a.m. to 4 p.m.

 

Stations with RFID readers

The Universal Fare Gate Access Program will be rolling-out to SkyTrain stations and SeaBus terminals throughout 2018. See the list and map below for the current stations with accessible fare gates that support RFID readers.

If you require access to a station that doesn't have an RFID reader installed, please call 604.520.5518 on the day of your trip, at least 10 minutes before arriving at a station, to have an attendant assist you at the fare gates.

  • Waterfront Station
  • Burrard Station
  • Granville Station
  • Stadium–Chinatown Station
  • Main Street–Science World Station
  • Commercial–Broadway Station
  • Nanaimo Station
  • 29th Avenue Station
  • Patterson Station
  • Metrotown Station
  • Royal Oak Station
  • Edmonds Station
  • 22nd Street Station
  • New Westminster Station
  • Columbia Station
  • Scott Road Station (East stationhouse)
  • Gateway Station
  • Surrey Central Station (South stationhouse)
  • King George Station
  • Sapperton Station
  • Braid Station
  • Lougheed Town Centre Station
  • Production Way–University Station
  • VCC–Clark Station
  • Commercial–Broadway Station
  • Renfrew Station
  • Rupert Station
  • Gilmore Station
  • Brentwood Town Centre Station
  • Holdom Station
  • Sperling–Burnaby Lake Station
  • Lake City Way Station
  • Production Way–University Station
  • Lougheed Town Centre Station
  • Burquitlam Station
  • Moody Centre Station
  • Inlet Station
  • Coquitlam Central Station
  • Lincoln Station
  • Lafarge Lake–Douglas Station
  • Waterfront Station
  • Vancouver City Centre Canada Line Station
  • Yaletown–Roundhouse Canada Line Station
  • Olympic Village Station
  • Broadway–City Hall Station
  • King Edward Canada Line Station
  • Oakridge–41st Ave Station
  • Langara–49th Avenue Canada Line Station
  • Bridgeport Station
  • Templeton Station
  • Sea Island Centre Station
  • Waterfront Station
  • Lonsdale Quay Station