Access Transit Programs

Image of a visually-impaired man with his guide-dog on a SkyTrain platform

We offer a variety of services to ensure people with disabilities, seniors, and new immigrants are comfortable and confident when using public transit.

TravelSmart Training: We can provide a presentation in English to new immigrants, people with disabilities, or seniors groups on how to plan trips, avoid traffic congestion, and travel on the public transit system in Metro Vancouver. TravelSmart training presentations are intended for groups of ten or more; if you have other needs please contact us below.

Using the Bus with a Mobility Device: Coast Mountain Bus Company (CMBC) provides practice training sessions at the Vancouver Transit Centre on how to board and exit a bus using a mobility device. To contact an instructor and book a training appointment, call 604.264.5420. For more information on bus travel training, plus information about the accessibility of all our transit services, please visit our Wheelchairs and Mobility Aids page.



  • Visit our TravelSmart page for more information on the TravelSmart program.
  • For more information on door-to-door custom transit services, please visit our HandyDART page.

    Have questions?

    If you have a question or would like more information regarding accessibility, please contact our Access Transit Coordination office:


    Access Transit Planning


    Customer Service


    Find contact information, send us feedback or read our customer service charter.