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Masks are now mandatory on board all transit vehicles. Details and exemptions at:

https://translink.ca/covid19

Access Transit Programs

Image of a visually-impaired man with his guide-dog on a SkyTrain platform

We offer a variety of services to ensure people with disabilities and seniors are comfortable and confident when using public transit. 

Travel Training:

  • In partnership with community groups throughout the region, TransLink provides large group informational workshops for seniors and people with disabilities to assist with independent travel.
  • Train the Trainer workshops are offered for staff and volunteers who support seniors and people with disabilities.
  • For more information or to request a workshop, please contact the Travel Training team at 604.953.3636.

Using the Bus with a Mobility Device: Coast Mountain Bus Company (CMBC) provides practice training sessions at the Vancouver Transit Centre on how to board and exit a bus using a mobility device. To contact an instructor and book a training appointment, call 604.264.5420. For more information on bus travel training, plus information about the accessibility of all our transit services, please visit our Wheelchairs and Mobility Aids page.

 

Resources

We're committed to making transit easy to use for people of all ages and abilities.

In partnership with AutismBC and Beckett 3D Studio, we created a new online tool to help individuals with autism feel more confident when travelling on Metro Vancouver buses.

Use our virtual bus tool to tour a 3D TransLink bus at your own pace via a desktop computer or mobile device.

Traveling on transit in Metro Vancouver is easy, follow these mobility guides to learn more.

Available in English with American Sign Language (ASL), Described Video, Cantonese, French, Mandarin, and Punjabi.

Compass Cards and Tickets

Traveling on a Bus

HandyCard

Traveling on SkyTrain

Assistance on transit

SeaBus overview

West Coast Express

Trip planning

Compass Cards and Tickets

Traveling on a Bus

HandyCard

Traveling on SkyTrain

Assistance on transit

SeaBus overview

West Coast Express

Trip planning

Compass Cards and Tickets

Traveling on a Bus

HandyCard

Traveling on SkyTrain

Assistance on transit

SeaBus overview

West Coast Express

Trip planning

Compass Cards and Tickets

Traveling on a Bus

HandyCard

Traveling on SkyTrain

Assistance on transit

SeaBus overview

West Coast Express

Trip planning

Compass Cards and Tickets

Traveling on a Bus

HandyCard

Traveling on SkyTrain

Assistance on transit

SeaBus overview

West Coast Express

Trip planning

Compass Cards and Tickets

Traveling on a Bus

HandyCard

Traveling on SkyTrain

Assistance on transit

SeaBus overview

West Coast Express

Trip planning

For more information on door-to-door custom transit services, please visit our HandyDART page.

    Have questions?

    If you have a question or would like more information regarding accessibility, please contact our Access Transit Coordination office:

     

    Access Transit Planning

    778.375.6864

    access.transit@translink.ca

    Customer Service

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    Find contact information, send us feedback or read our customer service charter.