ALERT! : More info

Customers with Disabilities who are Unable to Tap

TransLink is working toward the installation of new proximity-sensor entrances to allow hands-free, fare gate access by the end of 2017. Today, customers with disabilities can call 604.520.5518 on the day of their trip, at least 10 minutes before arriving at a station for station assistance.

For information about other options, including assistive devices, visit the Wheelchairs and Mobility Aids page.

woman in wheelchair on SkyTrain platform waiting for train

Accessible Transit

Our transit fleet is fully accessible to people with different types of mobility, enabling everyone to travel by bus, SkyTrain, SeaBus, and West Coast Express. Our fleet of vehicles has low floors with ramps and high floors with lifts, and all SkyTrain stations have elevators. It's all part of our commitment to making transit accessible for as many people as possible.

This section will tell you all about our transit accessibility and the programs we've developed to ensure our system stays that way.

Where do I get a Provincial Bus Pass?
If you're from BC and qualify for additional assistance from the BC Ministry of Social Development and Social Innovation, you may be eligible for a discounted yearly bus pass. Read more about the Government's Bus Pass Program.