We continue to salt and sand bus loops and SkyTrain stations, but please use caution in these areas and remember to dress warmly in anticipation of potential delays.

Expect extra crowding on some routes To provide improved traction, many articulated buses have been switched with standard, 40 foot buses. This will mean some modified service, with increased crowding and the possibility of passups in some areas.

HandyDART is currently operating regular service.

Custom Transit Service Delivery Review

In June 2016, we began a thorough review of HandyDART operational policies and service structure to address customer concerns. This was in response to a number of questions that had been raised at TransLink Board meetings, particularity around responsiveness to customer concerns, and the standards and quality of HandyDART and taxi services, and the HandyDART service model and operations.

The review will inform recommended changes to HandyDART policies and the service model. We're committed to improving the quality and availability of service for HandyDART customers.

The review considers industry best practices and input from stakeholders with the goal of helping HandyDART customers get to where they need to go safely and efficiently.

Working with a project Stakeholder Advisory Committee, composed of HandyDART customers and advocates, we've identified key areas for change and are exploring alternative service delivery models.