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Ridership information provides insights into the performance of the transit system. It's a measure of transit demand and a core metric that's used to calculate many of the key performance measures tracked by TransLink.

How we Estimate Ridership

The data and the method used to estimate ridership changed significantly in 2016. Prior to 2016, ridership was estimated based on ticket sales and passenger surveys. From January 2016 onwards, the method changed to count Compass and farebox transactions.

How we Define Ridership

Two metrics are reported on:

  • Boarding: every time a passenger enters a fare paid zone using Compass fare media or proof of payment. Transfers are counted as additional boardings.
  • Journey: a complete transit trip using Compass fare media or proof of payment, regardless of the number of transfers.

Using the Accountability Centre

  • You can hide/view different data sets by clicking on the item in the legend.
  • Hovering over a specific data point will display the exact value.
  • Click on the information mark for more information.


Boardings and Journeys


Boardings by Service Type


Historic Ridership Trend