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Masks are now mandatory on board all transit vehicles. Details and exemptions at:

Lost Property office now open

To support physical distancing, Lost Property staff can only assist one customer in person at a time. To avoid unnecessary line ups or overcrowding, it is recommended to call prior to visiting to ensure your item is available to be picked up. For the safety of everyone, please observe the distancing measures in place when visiting the office.

A delay of 3 to 4 days is expected for items to be delivered to Lost Property. Please contact the office for important items such as critical medication, keys, wallets, passports and items of high monetary value, as they may be able to be prioritized.

Lost & Found


Leave something behind on a recent trip? Fill out the lost and found form to report what was lost, and we'll see if someone has turned it in.

If you find a lost item on transit, such as a Compass card, wallet, backpack etc. Please submit the item through one of the options below. Please note that transit employees will not accept items that were not found on transit.

Donation Kiosk

if you find a Compass card, you may deposit the card into your nearest Compass Card Donation Kiosk location:

  • Waterfront Station
  • Vancouver City Centre Station
  • Broadway–City Hall Station
  • YVR–Airport Station
  • Burrard Station
  • Stadium–Chinatown Station (Compass Customer Service Centre)

By Mail

Mail the item to the following address:

Compass Customer Service

PO Box 2212 STN Terminal

Vancouver, BC

V6B 3W2

Lost Property Office

Stadium–Chinatown SkyTrain Station
590 Beatty St., Vancouver, V6B 2L3 T: 604.953.3334
Monday to Friday, 8:30 a.m. to 5:00 p.m.
Saturday, 12:00 p.m. to 4:00 p.m.*

*Saturday hours are for walk-in customers only. Phone lines will not be active.
*Bike pick-up will not be permitted unless previously arranged.

West Vancouver Blue Bus
T: 604.985.7777

West Coast Express
T: 604.488.8906

Langley Community Shuttles
T: 604.574.9396