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Customer Service

TransLink works hard to deliver a world-class customer experience throughout our entire system. We're committed to giving you a service that's efficient, safe, reliable and comfortable. Our Customer Service Charter is our promise of quality service.

No matter where you are in our service network, we are committed to ensuring your satisfaction. Contact us anytime about anything related to our system or the services we provide.

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Customer Feedback

Your comments help us improve and meet our goal of safe, reliable service. Big or small, if it's on your mind, we want to hear about it.

Share your thoughts...

Lost & Found

If you left something behind, check our Lost & Found first.

Find my stuff...

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2019-2025 Customer Experience Action Plan

Our committment to Customer Service.

Find out more...

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General Contact Info

General contact information, including phone numbers, email and addresses, for TransLink and its operating companies.

How to reach us...

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Customer Service Performance

System performance based on customer feedback.

Read the reports...

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File a Claim

From time to time, incidents occur in or around our system.

Contact claims...

TransLink Listens Online Advisory Panel

Be a part of TransLink's Online Advisory Panel and get directly involved in the future of transportation in your region.

Become a panel member...