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TransLink COVID-19 Update: Seating limits on buses to promote physical distancing

March 25, 2020

NEW WESTMINSTER, BC — Commencing next week, TransLink will be limiting seating on buses in Metro Vancouver to promote physical distancing. Roughly half the seats on board buses will have signage installed to indicate that those seats are to be left vacant, which will allow for extra space between customers. If the new seated capacity is reached, bus operators will not make any further stops to collect passengers, who will have to wait for the next bus.

Given declining ridership is resulting in far fewer passengers on the system, it's not expected these changes will impact travel times on the majority of bus routes. However, commuters who use busier routes should consider building in additional travel time and consider their need to travel, particularly during rush hours. Public transit remains crucial for thousands of essential service workers in the region, including those in the healthcare sector.

TransLink is also undertaking other initiatives to promote physical distancing:

  • Customers are being asked to board buses using the rear doors where possible, with the exception of those requiring mobility assistance.
  • Seating close to bus operators is already limited on certain buses.
  • An education campaign has been launched asking customers to allow extra space for fellow passengers when on board transit.
  • Coast Mountain Bus Company is accelerating installation of operator protection barriers on all buses.
  • HandyDART has suspended fare collection in order to promote physical distancing between operators and customers.
  • Customers are not able to use seats close to crew on SeaBus vessels.

Any updated travel advice and information will be provided via Transit Alerts and on Twitter. Additional information specific to COVID-19 can also be found at translink.ca/covid19.

All of the above measures will remain in place until further notice.

Media Contact:

TransLink Media Relations
E: media@translink.ca

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    • Address: 400 - 287 Nelson's Court, New Westminster, BC
    • Media Contact Hours:
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    • Email: media@translink.ca