We have a new site! Updated design, easier to navigate, new Trip Planner and more.

Visit the new site

TransLink ridership begins recovery

June 10, 2020

Ridership has increased by 85 per cent since early April

NEW WESTMINSTER, B.C. – New figures show early signs of ridership recovery on Metro Vancouver’s transit system. Systemwide boardings last week were 85 per cent higher than the second week of April, which had the lowest ridership levels during the COVID-19 pandemic.

“I’m very pleased to see our customers gradually returning to the transit system,” says TransLink CEO Kevin Desmond. “We’ve worked hard to ensure our customers have confidence in transit by developing the Safe Operating Action Plan, which keeps our services as safe and reliable as possible.”

TransLink’s Safe Operating Action Plan increases cleaning and sanitizing of transit vehicles and hubs, increases service levels, creates space between customers where possible, and recommends that all customers wear a mask, if they are able to do so.

Detour Burnaby Map

While ridership has been gradually increasing, systemwide ridership is still low compared to pre-COVID levels. Systemwide boardings are currently at around 33 per cent of the levels they were at last year.

 

Week Boardings Increase since early April

Week

Boardings

Increase since early April

April 5 – April 11

1,396,000

-

April 12 – April 18

1,467,000

+5 per cent

April 19 – April 25

1,548,000

+11 per cent

April 26 – May 2

1,580,000

+13 per cent

May 3 – May 9

1,683,000

+21 per cent

May 10 – May 16

1,726,000

+24 per cent

May 17 – May 23

1,876,000

+34 per cent

May 24 – May 30

2,219,000

+59 per cent

May 31 – June 6

2,578,000

+85 per cent

 

 

Mode Boardings April 5-11, 2020 Boardings May 31-June 6 2020 Increase

Systemwide

1,396,000

2,578,000

+85 per cent

Bus

903,000

1,631,000

+81 per cent

Expo-Millennium

372,000

697,000

+87 per cent

Canada Line

109,000

221,000

+103 per cent

SeaBus

10,000

23,000

+130 per cent

West Coast Express

2,000

6,000

+200 per cent

HandyDART

4,300*

6,700*

+56 per cent

*HandyDART measured in trips, not boardings

 

Media Contact:

TransLink Media Relations
E: media@translink.ca

    Contact Us

    people on skytrain platform
    • Address: 400 - 287 Nelson's Court, New Westminster, BC
    • Media Contact Hours:
      8 a.m. to 5 p.m.
    • Email: media@translink.ca