Customer Service

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We want to hear from you! There are lots of ways to get in touch with West Coast Express; call us, send us an email, drop by our office, or fill out the feedback form below. 

WCE Office & Customer Service Centre
Suite 295 - 601 West Cordova
(Waterfront Station)
Vancouver, BC V6B 1G1

Monday to Friday 6:45 a.m. to 6 p.m.

T: 604.488.8906 or 1.800.570.7245

F: 604.689.3896

Email: wcecustomerservice@translink.ca or fill out the form below.

Lost something? Call us at 604.488.8906.

Note: the feedback form below is for WCE feedback ONLY. If you want to provide general feedback, or let us know about your experience on Bus, SeaBus or SkyTrain, please use our general Customer Feedback Form

WCE Feedback Form
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    Need transit information for other services?

    If you're looking for help planning your trip, or if you need information about transit services other than WCE, please call our transit information line at 604.953.3333. Visit our General Contact Information section for how to get in touch with other departments and services.