Quick Facts

 

Vancouver was incorporated as a city in 1886, and almost overnight the population exploded to 15,000 people. In April 1889, the newly formed Vancouver Electric Railway and Light Company began laying track down Granville Street. On June 27, 1890, the entire 9.6 kms of track opened with six streetcars. Our public bus system evolved from the first electric streetcar to the multi-modal transit system we have today. The bus company has operated under different names over its colourful history including BC Electric, BC Hydro, Metro Transit, BC Transit, Coast Mountain BusLink and finally Coast Mountain Bus Company.

  • 2012 AdWheel Award – recognized by the American Public Transportation Association (APTA) for having the ‘best Twitter channel’
  • 2012 Gold Status for Sustainability – the American Public Transportation Association (APTA) has awarded TransLink for its significant achievements in reducing greenhouse gas emissions, cutting energy use, emitting fewer pollutants and increasing ridership
  • 2013 Environmental Managers Association of BC – Organizational Environmental Programs Award, for CMBC’s Environmental Management System achievements
  • 2013 Certificate of Recognition Awards – in recognition for CMBC’s ongoing commitment to workplace health and safety, two awards were presented to us by WorkSafeBC: one for Health & Safety Management and the other for Injury Management/Return to Work systems
  • 2013 Trapeze Innovate Award – in recognition of CMBC’s business process for Aligning Bus Operator Resources and Scheduling (Run Cut) Structure
  • 2013 Vancouver Tourism Award – a certificate of appreciation was presented to Operator Tim Chaput from the Vancouver Tourism Board for excellence in customer service and being a true ambassador for our city
  • 2014 Clean50 – honouring Derek Stewart, Manager, Environmental Stability, for contributing sustainable development and clean capitalism in Canada from 2011 to 2013
  • 2014 Winner of the 911 Community Safety Partner Award – presented to Scott McTavish for providing shelter buses to residents during several fires and emergency incidents when he was a Manager at Richmond Transit Centre (RTC)
  • 2014 Vancouver Tourism Award – presented to Sheila Brodland for delivering exceptional customer service to a visitor lost in Vancouver
  • 2014 Corporate Leadership Award – the Canadian Urban Transit Association (CUTA) presented CMBC with an award in recognition of our Energy Management Program and recent energy efficient upgrades at our facilities
  • 2015 Platinum Status for Sustainability – in recognizing TransLink as the first Canadian transit organization to achieve this award, the American Public Transportation Association (APTA) identified 58 CMBC sustainability projects that helped raise our status from Gold (awarded in 2012) to Platinum
  • 2015 Community Bravery Award – Transit Police presented Transit Operator Lorne Hussey with an award for his courageous efforts in protecting two passengers on his bus from harm
  • 2015 University of Southern California Study – after reaching the 100,000 follower mark, our team made international news as the top transit agency offering Twitter in North America
  • 2015 St. John Ambulance Life-saving Award – two Transit Security Officers, Doug Fergus and Ali Pouroskoui, were awarded for their quick actions and first aid knowledge, which helped save a woman’s life
  • 2016 CUTA's National Individual Leadership Award – Willian Hui was selected by the Awards Sub-committee to receive this year’s Award of Excellence for his contribution towards two major high profile projects: the Compass Card and Faregate Projects, and the Evergreen Extension Project
  • United Way Campaign – every year, CMBC partners with the United Way to help raise money for community programs in the Lower Mainland
  • Toys for Tots – For over 30 years, we have helped collect toys from each worksite and deliver them to the Lower Mainland Christmas Bureau; all toys collected go to needy children in our communities at Christmas time

CMBC operates out of six transit centres (Surrey, Burnaby, Vancouver, Port Coquitlam, Richmond, and Hamilton). The SeaBus is located in North Vancouver, Lost Property and Trolley Overhead are in Vancouver, Customer Information, and Head Office are at Gateway Station in Surrey.

  • Our workforce is made up of approximately 5,000 employees performing over 400 unique jobs.
  • Over 96% of CMBC employees are represented by one of three nationally affiliated trade unions, including:
    • Unifor, Local 111 – transit operators
    • Unifor, Local 2200 – skilled trades, maintenance workers and SeaBus
    • Canadian Office and Professional Employees Union, Local  378 – office workers and other service support positions
    • Canadian Union of Public Employees, Local  4500 – supervisors and technicians
  • Distance: We deliver nearly 100 million service kms yearly on 210 bus routes in a 1,800 km2 service area serving 20 municipalities in Metro Vancouver. Our conventional transit buses travel over 260,000 kilometres per day. That means, on an average weekday, our buses collectively cover a distance equivalent to circumnavigating the earth five times.
  • Bus Service Hours: Our fleet provides approximately five million conventional transit service hours each year with over 14,000 service hours on a weekday
  • SeaBus Trips: Over 49,000 annual SeaBus ferry trips across Burrard Inlet.
  • Bus Stops: Our network encompasses over 8,400 bus stops, 22 rectifier stations, 11,000 trolley line poles, 315 kms of trolley line as well as 52 bus exchanges and Park & Rides.
  • Trolley Lines: The overhead trolley lines at a typical intersection like Broadway and Granville can weigh up to 1,400 kilograms and are supported by eight trolley poles at the intersection.