Online Job Opportunities System Requirements and FAQ

If you're having trouble applying for a job, or you're experiencing problems accessing or viewing our Online Job Opportunities section, please read the following System Requirements and Frequently Asked Questions.

 

System Requirements

The following OS/browsers are supported:

  • Google Chrome 43.0 and higher
  • Internet Explorer 11 or higher
  • Mozilla Firefox 42
  • Mozilla Firefox Extended Support Release (ESR) 38
  • Microsoft Edge 25.10586 and higher
  • Safari for iOS 8.02, 9 or higher
  • Chrome for Android 5.0 and higher

OS/browsers not listed above are not verified and/or supported.

Cookies must be enabled for the Online Job Opportunities section to work correctly.

Cookies allow the site to store preference and user information on your computer in order to help serve you better. Cookies must be enabled and can be set within the Privacy Settings of your browser.

For more information on allowing cookies, please refer to your browser's help section.

Pop-up blockers may prevent you from opening the window to view current career opportunities. We suggest that you disable pop-up blockers when you access our Online Job Opportunities system.

For security reasons, the Online Job Opportunities system will timeout after a certain amount of time. To prevent loss of data, save your work or submit your job application as soon as possible. It's a good idea to gather paperwork — resumes, work records, certificates and licenses, etc. — before you start working on your profile or application.

The job application system is always available, except during periodic system maintenance, at which time a message will be displayed on the main Careers page informing you of the outage period.

Any information submitted through our Online Job Opportunities system uses true 128-bit SSL authentication.

An SSL certificate establishes a private communication channel and encryption of the data during transmission, allowing you to safely sign on and use the system with confidence.

If you access the system on a public computer, please remember to sign-off when you're done.

 

FAQ

Check to see if you have a pop-up blocker enabled. You need to have all pop-up blockers disabled to use the Online Job Opportunities system. Details about checking pop-up blocker settings, and how to disable them, can be found in your browser's help section.

The system may be undergoing maintenance. However, if you keep getting this page for more than 2 days please clear your browser's cache and try again.

  • Internet Explorer users you can go to: Tools, Internet Options, and delete browsing history
  • Microsoft Edge users can go to: Settings, Clear browsing data, make sure "Cached data and files" is selected, and click on the clear button.
  • FireFox users can go to: Tools, Clear Private Data
  • Chrome users can go to: Settings, More Tools, Clear Browsing Data
  • Safari users can go to: Edit, Empty Cache

You can get a free email account through several web services such as Yahoo Mail or Gmail.

This means you've already created a profile with that username. Please log into the system using this username and the correct password.

If you entered an email address in your existing profile you can click on "Forgot your Password" and request that your username or password be sent to your email address.

If you don't have an email address in your profile you'll need to create a new username and password, and recreate your application materials.

You didn't enter an email address in your profile when you created your user account. You'll need to create a new username and password, and recreate your application materials.

Please check the following:

  1. Is the title of your document over 64 characters including the type (e.g., .docx)? If so, please shorten the title of your document to 64 characters or less and try uploading again.
  2. Is your resume a PDF that has been created by scanning hard copy document? If so, please try uploading a word document or a PDF that has been converted from an electronic file.

If you're still unable to upload your resume, please use the copy and paste feature to add your resume information to your online application.

There are a number of options to select from to add your resume to your online application.

  1. Upload a new resume: Choose this option if you want to add a brand new resume to the systems for this application.
  2. Resume Uploading Tips:

    • Please use a word document or a PDF. Resumes scanned to PDF will not upload to the system.
    • Please ensure that the document title is no more than 64 characters (with or without spaces, including document type (e.g., .docx).
      Example: Last Name, First Name – Competition Number.docx (Smith, John – 20110589.docx)
  3. Use an Existing Resume: Choosing this option will prompt you to select from a list of previously submitted resumes. Previously submitted resumes cannot be edited.
  4. Copy and Paste Resume text: Choose this option to copy and paste your resume text into your online application.

Yes. Firefox users may get bumped out of PeopleSoft (the online job application system) when trying to upload a resume. Mac users should use Safari 6.0 or higher, and PC users should use IE 9 or higher.

Yes. Firefox users may get a “ct is null” error when trying to copy and paste a resume. Mac users should use Safari 6.0 or higher, and PC users should use IE 9 or higher.

Yes. After you click "Apply" and agree to the terms and conditions you'll see a list of resume options including "Use an existing resume". Choosing this option will prompt you to select from a list of previously submitted resumes.

Once an application has been submitted, the attached resume can no longer be modified.

If you want to modify a previously submitted resume: click on the link to view your saved resumes, open your resume, make your edits, and then save it as a new document on your computer. You can now upload it as a new resume to any new applications.

Once a resume has been added to an application, and the application has been submitted, you can't delete the document. Other documents, such as cover letters, can be deleted at any time.

Once you've submitted your application for a position, you can add a cover letter or other attachments to your profile. Go to "My Activities" and use the "Add Attachment" icon to add additional documents to your profile.

Note: these documents will show up in every application, so please be sure to include the competition number for the job opening you're applying to in the name of your document (e.g., jdoe_coverletter_20160157.docx).

Once you submit your application and agree to the conditions of employment you'll receive a confirmation email (if you have provided an email address) within a few minutes.

You must sign in to see the "My Profile" link.

If you're an employee trying to view the external careers link from a work computer the system is trying to access the external careers pages using your internal employee permissions. Please close all of your PeopleSoft sessions and try again.

If you're still unable to complete your application through the online process after making changes to your browser settings (please see System Requirements above), please send your resume to jobs@translink.ca, with the title of the job you're applying for as the subject line. For Transit Police, please email recruiting@transitpolice.bc.ca.

We cannot accept applications for Transit Operator positions by email, as the applicant needs to fill in a mandatory questionnaire themselves. More details are available on the Bus Operator page.

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