From Feb. 1 – Feb. 28, TransLink’s Customer Information line (604-953-3333) will be extending it’s hours of operation. Customers can get information from a support agent between 5:30 a.m. and 1:30 a.m. Agents can provide detailed information about TransLink services, and will also have contact information for other Olympics-related transportation services like the Olympic Bus Network, VANOC Lost Property and more.
TransLink works hard to deliver a world-class customer experience throughout our entire system. We're committed to giving you a service that's efficient, safe, reliable and comfortable. Our Customer Service Charter is our promise of quality service.
No matter where you are in our service network, we are committed to ensuring your satisfaction. Contact us anytime about anything related to our system or the services we provide.
7 days a week
6:30 a.m. - 11:30 p.m.
T: 604-953-3333
Mon. to Fri.
8 a.m. - 8 p.m.
T: 604-953-3040
Online Form
8 a.m. - 4 p.m.
T: 604-453-4500
1600 - 4720 Kingsway,
Burnaby BC V5H 4N2
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