Safety and Security - Our Top Priority

Safety and Security on all our transit services is a key Guiding Principle for TransLink. We’re committed to delivering a transportation system that promotes the health, safety and security of employees and the public. The TransLink police force, in addition to transit security, system attendants and operators, all work together to ensure your safety.

Your Transit. Your Community.

One of the best safety tips we can give you is Be Proactive. Look out for yourself, be aware of your surroundings, and report any unusual behavior or incidents. By working together we can make transit safe for everyone.

Below is everything you need to know about the safety and security measures we have in place throughout the transit system.

Transit Police

Transit Police Service Officers have full powers of provincial police, including the ability to arrest people for outstanding warrants, enforce drug laws and enforce the Criminal Code outside TransLink property. They patrol transit vehicles, trains and vessels, and attend when assistance is needed. They also issue violation tickets for fare evasion and other infractions.

SkyTrain

SkyTrain vehicles and stations are monitored and managed during all hours of operation by a dedicated team of SkyTrain customer service staff and security personnel.

All public areas have been designed to provide good sight lines offering maximum visibility for customers, SkyTrain staff and security personnel.

SkyTrain Security Features

• The on-train Passenger Silent Alarm is a yellow strip above every window, which allows passengers to silently alert SkyTrain control operators in the event of a security concern. Help will be on the scene as soon as possible.
  
• The on-train Speakerphone is located inside each car near the doors. Speakerphones provide two-way voice communication with SkyTrain control operators for urgent assistance.
  
• The in-station Designated Waiting Areas are located on all platforms. These areas have enhanced lighting, red emergency telephones and a bench, and are monitored by closed-circuit television.
  
• The in-station Emergency Cabinets are located on SkyTrain platforms and are equipped with a red emergency telephone, fire extinguisher and emergency train stop buttons.
  
• Closed-circuit TV monitors platforms, elevators, escalators and ticket concourse areas. This provides effective station surveillance and the opportunity to record suspicious activity or crime in progress, and to respond to system emergencies.
  
  

SkyTrain CEO Doug Kelsey speaks about safety and security

Rail Talk Webcasts Q&A

SkyTrain CEO Doug Kelsey answers questions about SkyTrain safety and security, and other topics, in a series of Rail Talk webcasts. To view individual questions, please visit YouTube.  

Working Near SkyTrain?
Work activities close to SkyTrain can create hazards. To ensure the safety of passengers, employees and those people working near the SkyTrain system, please follow the procedures outlined in our Equipment Limits of Approach booklet.

Coast Mountain Bus

Every Coast Mountain Bus Company vehicle is equipped with an on-board communication system that keeps drivers in touch with "T-Comm," a 24/7 contact point to provide support in the event of any safety and security issues.

SeaBus

SeaBus crews train extensively for all types of emergency situations that may occur while running the ships. Attendants oversee the safety of passengers in terminals and on board the SeaBus.

West Coast Express

Every West Coast Express train is staffed by an engineer and conductor. These CP professionals are responsible for all aspects of rail operations and they oversee your safety while onboard the train. The conductor is responsible for boarding and departures, assisting customers with disabilities, keeping customers safe and secure and checking fares. Security staff patrol between stations during operating hours, and stations are randomly patrolled after hours.