Wayfinding Strategy

TransLink is developing a wayfinding strategy that includes new directional signage, maps, and identification signs to help passengers plan and execute their transit journeys more easily and efficiently.

A number of wayfinding prototype products were installed at select SkyTrain stations in Vancouver and Richmond before the 2010 Olympics. Since then, the prototypes have been evaluated by customers and transit staff, and results are being used to improve and refine the designs for further implementation. TransLink will continue to implement wayfinding enhancements as part of existing capital projects, routine maintenance, or as specific opportunities arise.

 

The "T" Sign

The most prominent new wayfinding element is the blue and white "T" symbol, which symbolizes transit facilities and transit information products. This "T" symbol appears on the new large "T" markers identifying transit stations and exchanges, and on the new station name signs, transit and walking maps, and bus schedule panels at stops.

 

Bus Stop Signs

New bus stop signs will be installed starting in fall 2011. The new bus stop signs are designed for improved visibility, legibility and consistency with other system elements. Implementation will be phased-in gradually over the next few years through routine maintenance and replacement of existing signs.

Existing infotubes will also be upgraded to new info panels with larger text for improved legibility. In addition to the schedule information provided on the info tubes, the new info panels will also contain rider information, such as route diagrams showing key stops along the route.

A prototype design for the info panels and new bus stop signs can be seen at Marine Drive, Bridgeport, and Richmond-Brighouse Canada Line stations starting Sept. 5, 2011.

 

Expo Line Wayfinding

TransLink will also continue to roll-out additional station identity signage, including "T" Markers and wayfinding maps at Expo Line stations. This work will be coordinated with fare gate construction over the course of 2011-2012.