Customer Service

TransLink works hard to deliver a world-class customer experience throughout our entire system. We're committed to giving you a service that's efficient, safe, reliable and comfortable. Our Customer Service Charter is our promise of quality service.

No matter where you are in our service network, we are committed to ensuring your satisfaction. Contact us anytime about anything related to our system or the services we provide.

Transit Information Customer Feedback TransLink Head Office

7 days a week
6:30 a.m. - 11:30 p.m.
T: 604.953.3333

Mon. to Fri.
8 a.m. - 8 p.m.
T: 604.953.3040
Online Form

Mon. to Fri.
8 a.m. - 4 p.m.
T: 604.453.4500
F: 604.453.4626
1600 - 4720 Kingsway
Burnaby, BC V5H 4N2

We're also committed to helping you travel smarter. Visit TravelSmart.ca for more information on how you can achieve better, healthier, more sustainable transportation!

Upcoming Events