General Contact Information

Customer Feedback

Online Form

T: 604.953.3040

Monday to Friday 8 a.m. - 8 p.m.

Transit Information

T: 604.953.3333

6:30 a.m. - 11:30 p.m.
7 days a week

TransLink Head Office

1600 - 4720 Kingsway
Burnaby, BC V5H 4N2

Monday to Friday 8 a.m. to 4 p.m.

T: 604.453.4500

F: 604.453.4626

Transit Police

Transit Police Non-Emergency
T: 604.515.8300

Emergency
Call 911

CMBC Transit Security

T: 604.953.3220

Media and Communications

news@translink.ca

Note: The email above is for media inquiries only. Please submit any feedback, commendations or complaints via our Online Form.

FareDealer Administration

Metrotower 1, Metrotown, Burnaby
Ground Floor - Main Lobby

Mailing Address:
TransLink
Attn: FareDealer Administration
1600 - 4720 Kingsway
Burnaby, BC V5H 4N2

Monday to Friday 8 a.m. to 4 p.m.

T: 604.453.4490

Parking Tax

parkingtax@translink.ca

1600 - 4720 Kingsway
Burnaby, BC V5H 4N2

Monday to Friday 8 a.m. - 4:30 p.m.

T: 604.453.4545

F: 604.453.4561

Procurement Department

T: 604.453.4592

TransLink Board of Directors

board@translink.ca

Note: The email above is for Board inquires or questions only.
Please submit any feedback, commendations or complaints
via our Online Form.

Quickpass Customer Service

customercare@quickpasstolling.ca

12167 Harris Road
Pitt Meadows, BC V3Y2E9

8948 202nd Street, Unit 12
Langley, BC V1M 4A7

Monday to Friday 8 a.m. to 6 p.m.

T: 604.460.5050 or 1.877.299.0599

HandyDART/HandyCard Registration & General Inquiries

Sign-up for HandyDART
T: 778.452.2860

Book or cancel a trip
T: 604.575.6600

Note: The HandyDART contractor, MVT Canadian Bus Inc., provides customized transportation to customers with disabilities.

Website Administration

webadmin@translink.ca

Note: The email above is for reporting broken links or other technical issues with the TransLink.ca website only. Please submit any feedback, comments, commendations, complaints or other concerns via our Online Form.

Operating Companies

AirCare Head Office

Customer Feedback Form

T: 604.435.7664 ext. 2

BC Rapid Transit Company (SkyTrain) Head Office

6800 14th Avenue
Burnaby, BC V3N 4S7

T: 604.520.3641

F: 604.521.2818

Coast Mountain Bus Company Head Office

13401 – 108th Avenue
Surrey, BC V3T 5T4

T: 604.953.3000

West Coast Express Customer Service

wcecustomerservice@translink.ca

Suite 295 - 601 West Cordova
Vancouver, BC V6B 1G1

Monday to Friday 6:45 a.m. to 6 p.m.

T: 604.488.8906 or 1.800.570.7245

F: 604.689.3896

Customer Feedback Form

West Vancouver Blue Bus

T: 604.985.7777

Buzzer Blog

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